Pickup Delivery Date Pickeasy

We were very impressed by the level of customer service provided by this app developer. Immediately after installing the app, we were able to have a Zoom meeting with customer service to help us complete the installation. It was a huge timesaver and incredibly helpful. Thanks so much Barath!

Before we installed the app I checked all the reviews. For us it was strange all reviews have 5 stars. But we try the app anyway.
Now i can say the guys deserved every single 5 star review.
The support is outstandig and as a Ecommerce Senior Consultant I want to recommend them. Thanks guys
Manaz Logbase

Great customer service. All questions answered and lots of help in implementing solutions that were effective and targeted to my business.

Updating to say that everyone on this time is incredibly helpful and thorough. I was assisted today (12/20/24) by Janani over Zoom and received direct easy to answer guidance to resolve my issues.

Annie, Subiksha, Janani and Annie helped us with setting up our customized shipping rates, added a new pickup location and also helped us communicate with the Shopify guru to enable some functions. This has been the most smooth experience as we have been struggling to do for weeks and her help was just what we needed. All problems solved! Thank you so much!

Highly recommend this app. This is a big saviour to our store and helps make our life and customer life super easy. The teams engage with you on regular basis and any feedback provided is added as feature in upcoming releases. The icing on the cake is the stupendous support they provide. Special mention to Rahul, he is truly a star. Thank you team and keep them coming!

This app and the support provided has been amazing. We needed an app that could handle multiple delivery scenarios to work in with our small business. To date all has been achievable! Most of all the ability to set up Zoom calls and discuss our needs and have them attended to live is amazing. Highly recommend the app!

Subiksha offered me exceptional support and service regarding my Pickeasy issue. I am very grateful for their professionalism and assistance.

Their service is amazing. They always go above and beyond when it comes to tweaking the app to work better for my scenario and to help me get things set up.

The app works as described and has not given me any significant issues and the few things I did have due to conflicts with other apps, the support team fixed quickly.

Even when they make improvements trying to help functionality that inadvertently may make other's use cases more difficult, within hours they address my concerns.

Thank you Subiksha. Vinduja in particular helped me with an extremely complex setup issue which took over 2 hours to resolve. She was incredibly patient & also took the time to train me on some aspect so that we could be self-sufficient in the future.

Due to the complexity of our needs, she has also pre-emptively raised an issue that occurred during testing that I would not have notice.

I love that they orders get automatically tagged with the date of pickup / local delivery. Hugely helpful for managing delivery days.

Very appreciated!

Subiksha was super helpful when resolving issues.

This app is excellent! It's exactly what we needed to compete with other major food ordering platforms. We were able to split our our products offering for pick up or delivery, allow customers to choose their preferred dates and times, black out certain days the courier won't pick up, and allow for 1 hour slot windows for pick up and collection. This is a game changer if you run a hybrid business model for fulfilment. I HIGHLY recommend! Plus the support is excellent - issues resolved in minutes not days.

I am consistently incredibly happy with the service from this app. The team are so quick to respond, are very friendly and have been able to resolve any issues I have had very efficiently. They always go above and beyond to help me with the tech side of things, which is not my forte, and have made my life so much easier.

Today, Subiksha helped me reinstate the app after I changed the theme of my Shopify store. We were on a Zoom call within minutes of me getting in touch and also ended up fixing a calendar issue that I hadn't even mentioned. They were so kind and helpful and this app has totally changed the way we sell online, allowing for different postage costs and different delivery dates based on location.

I cannot recommend this app and it's team enough.