Pickup Delivery Date Pickeasy

Pickup Delivery Date Pickeasy

Reviews (1,329)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing pickup and local delivery at checkout. They say support is exceptional—fast, patient, and often handling full setup via calls or screen‑share. The app clearly separates pickup vs delivery, enforces date/time slots, and captures delivery notes, reducing customer confusion. Merchants like its complex rules (postcodes, locations, prep times, closing days), Google Calendar sync, customization options, and say paid plans are worth it.

Edited November 28, 2025

Subiksha I just wanted to say a big thank you for your help earlier. You were so patient, and you really took the time to walk me through the issue with my pickup address not showing fully in the confirmation emails. I truly appreciate the way you explained everything step-by-step and made sure it was resolved.

As a small business owner (and often a solo-preneur on the go!), I really wish the app had a bit more flexibility and customisation — especially the ability to manage things easily from the phone instead of always needing the laptop. It would make such a big difference for businesses like mine that are constantly moving.

But genuinely, thank you again for your support today. You made the whole process so much easier.

Amrita's Artisan Bakeology
Singapore
Almost 3 years using the app
Logbase replied October 2, 2023

Thank you for sharing your fantastic experience with us, we truly value your positive feedback. Should you need any more help or have any other questions, please don't hesitate to reach out. We look forward to the opportunity to assist you again in the future.

September 25, 2023

We use this app to manage our very busy Xmas period but also a few products that need specific collection times and dates. I was assisted with the set up by a member of their team called Sowmi to achieve exactly what I needed.

Aubrey Allen Leamington
United Kingdom
Almost 2 years using the app
Logbase replied September 27, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Edited November 12, 2024

Getting started with the app was a breeze. The initial setup was straightforward, and I only needed to make a couple of tweaks to customize it to my preferences. What truly impressed me, though, was the exceptional support I received when I reached out for assistance with those tweaks. The support team not only responded promptly but also demonstrated a deep understanding of the platform and my specific needs. They made the necessary adjustments swiftly and efficiently, leaving me thoroughly impressed. Thank you for the amazing support Janani.

In a world where convenience and reliability are paramount, this app stands out as a shining example of how technology can make our lives easier. I wholeheartedly recommend it to anyone looking for a hassle-free and efficient way to manage deliveries and pick-ups. Give it a try, and you'll be as delighted as I am with the outstanding service and user-friendly experience it offers.

mygreenscape.ca
Canada
About 1 year using the app
Logbase replied September 13, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

August 11, 2023

Absolutely fantastic app for my cake business which allows customers to pick a location and time to pick up.

Used customer support and was assisted by Rahul who was fantastic at helping me set up my store.

Cafe Creasion
Australia
6 months using the app
Logbase replied August 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Edited July 8, 2024

I wanted to streamline my check out process and Veena was incredible. In a quick zoom call she made all the corrections and now my check out process is beautiful! Thank you!!

Update July 8 2024: I changed my radius settings and was having some problems. Their team helped me resolve it very quickly. Thanks again!

Roots Refillery
Canada
Over 2 years using the app
Logbase replied August 25, 2023

Your review means a lot to us, and we wanted to express our sincere gratitude for the time and effort you took to leave us such a wonderful review. Knowing that you had a positive experience encourages us to keep striving for excellence in everything we do. Once again, thank you for your kind words, and we look forward to serving you in the future.

August 23, 2023

I have a bakery, and I wasn't sure what was the best App to schedule my local deliveries and pick up options during checkout. There are so many apps that it was really confusing. I chose Pickeasy, and I couldn't be happier. The help team is super helpful. They give you support all the way to set up and answer all your questions. I was helped by Veena, and she couldn't have been more helpful. She was extremely patient, and walked me through the process until it looked exactly like I wanted it. Thank you so much VEENA, you are GREAT!

Cakeology Miami
United States
About 6 hours using the app
Logbase replied September 1, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

Edited March 15, 2025

This app solved my complex delivery rates and options for my store, thanks Subiksha for your excellent support!

Kindori Moments Sdn Bhd (796564-U)
Malaysia
Over 2 years using the app
Edited February 11, 2026

very useful app and great support .. Sreeman and Manaz helped me out a lot, thank you so much .. recommend if you running a cakery like us or any food business :-)

K Cake Dessert
New Zealand
About 4 years using the app
Edited September 15, 2025

This app is great, and helps our restaurant keep up with the times. The tech service team was so helpful at resolving all of our issues. I highly recommend this app! Barath is very supportive and knowledgable. He fixed my needs.

Uncle Bobo's
United States
Almost 5 years using the app
Edited October 31, 2024

Siva is very helpful and competent. I asked for 3 scenarios of shipping rates and he was able to work out a great solution. He is also patient and pleasant. The experience gives me much confidence to continue using Logbase / Pickeasy. Thank you Siva and Logbase.

Carpina Bakery
Singapore
Over 3 years using the app