Pickup Delivery Date Pickeasy

Pickup Delivery Date Pickeasy

Reviews (1,327)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing pickup and local delivery at checkout. They say support is exceptional—fast, patient, and often handling full setup via calls or screen‑share. The app clearly separates pickup vs delivery, enforces date/time slots, and captures delivery notes, reducing customer confusion. Merchants like its complex rules (postcodes, locations, prep times, closing days), Google Calendar sync, customization options, and say paid plans are worth it.

June 15, 2026

Manaz was very helpful. He fixed our issue and offered more options of things to fix as he was navigating through our workflow.
Thanks Manaz!

Character Floral
Canada
Over 1 year using the app
Logbase replied June 18, 2026

We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)

September 22, 2026

Skvělá aplikace a hlavně perfektní podpora. Měl jsem problém s nastavením a podpora ho vyřešila prakticky okamžitě. Rychlá komunikace, ochota a profesionální přístup. Aplikaci určitě doporučuji.

La Bagetta
Czechia
7 days using the app
Edited October 13, 2026

good service

Bloomingmore
United States
Almost 3 years using the app
Logbase replied October 13, 2026

Thank you so much for your kind words and for using Pickeasy to manage different prep times, day-wise cutoffs, and hide the slot picker for gift card products. We truly appreciate your support!😊

Edited September 10, 2026

Thank you to Dhina. He explained very well, made it very clear esp in how to navigate the app, how to use the Help Centre, and other things.

KBBC
Philippines
3 months using the app
Logbase replied June 14, 2026

Thank you for your wonderful review!

We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)

June 12, 2026

Vignesh was absolutely amazing!
He helped me solve a complicated Shopify pickup and delivery issue and stayed with me for nearly 1.5 hours until everything was working perfectly. His responses were so quick that I genuinely thought I was talking to an AI at first!
He was patient, professional, knowledgeable, and determined to find a solution. It's rare to receive this level of support these days.
Thank you so much, Vignesh. You made what could have been a very stressful problem incredibly easy to resolve.

Grué Pastry
United Kingdom
6 months using the app
Logbase replied August 1, 2026

Thank you so much for your wonderful review!

We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)

June 12, 2026

I would like to commend Subiksha and Chanchal for providing exceptional customer service support for the app.

They were always responsive, patient, and professional in addressing my queries and concerns. They took the time to understand the situation thoroughly and provided clear, effective solutions in a timely manner.

Their friendly attitude, strong communication skills, and dedication to customer satisfaction made the overall experience smooth and pleasant. It is evident that they genuinely care about helping users and ensuring that issues are resolved efficiently.

Thank you, Subiksha and Chanchal, for your excellent support and commitment to delivering a great customer experience. Your assistance has been greatly appreciated.

Kanazawa Japanese Restaurant
Singapore
38 minutes using the app
Logbase replied August 1, 2026

Thank you so much for your wonderful review!

We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)

June 12, 2026

I would like to commend Subiksha and Chanchal for providing exceptional customer service support for the app.

They were always responsive, patient, and professional in addressing my queries and concerns. They took the time to understand the situation thoroughly and provided clear, effective solutions in a timely manner.

Their friendly attitude, strong communication skills, and dedication to customer satisfaction made the overall experience smooth and pleasant. It is evident that they genuinely care about helping users and ensuring that issues are resolved efficiently.

Thank you, Subiksha and Chanchal, for your excellent support and commitment to delivering a great customer experience. Your assistance has been greatly appreciated.

Mita Sushi
Singapore
About 3 hours using the app
Logbase replied June 13, 2026

Thank you so much for your kind words and wonderful feedback. Your feedback means a lot to us and motivates us to continue providing the best possible support.

June 10, 2026

Jenifer was a great help and patient with me through my many questions. She was friendly and I appreciate how quickly she addressed my concerns.

Otaku Owlet
United States
About 4 hours using the app
Logbase replied August 1, 2026

Thank you so much for your wonderful review!

We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)

Edited September 7, 2026

Pragatheesh is super and the best in helping with Pickeasy. I
have a small shop and a lot of pick up customers so this app is my life saver

Biltstraat85
Netherlands
5 months using the app
Logbase replied August 20, 2026

We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)

June 5, 2026

Subiksha was super helpful! She helped me figure out my checkout page so the experience is seamless for the customer.

Merced Bakehouse
Philippines
About 13 hours using the app
Logbase replied June 6, 2026

Thank you for your wonderful review!

We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)