Pickup Delivery Date Pickeasy

This app works well and has reduced our backoffice workload significantly and reduced order errors.
It's pretty easy to use and set up, the support service is very responsive and have fixed any issues I've come across
They keep adding more features that keeps this app well ahead of the competition.
We've changed our theme and again the app team were super responsive, changing the app colours to match our new theme really quickly

Great app and the features work perfectly but the support is what really makes this app stand out. I've had lots of custom requests which the team have really worked hard to understand and implement for me within minutes to a couple of hours at most. If you ever have any questions the team are always happy to help straight away. I will use this app on any future stores that need it and will be happy to use any apps made by this developer.

We are an online cake store and we use this app for our local deliveries and pick up. The app works well and we are happy with it. The most important part is the customer service. The support team has been invaluable to us from helping with the set up and fixing any minor issues. They have a Zoom service, where you can book a meeting and speak to someone on their team and they help you right then and there. The customer service is outstanding.

All team members are very professional. Reply super fast!! All my messages were replied immediately. I am having an issue with local delivery and pick up issue with my website. Tried few apps. All of them are not the one fit my store need. This APP have all I need. Their team help me to set up the setting to meet exactly what I need. I had a great zoom meeting with Sudhan, he helped all the set ups. Highly recommend the company and their APP.

Very well thought out, with so many customizations and features possible to suit your delivery/pickup needs. Customer support is also top notch! Updated to add that I have on several occasions been in touch with customer support, and they have all been fabulous. Annie helped me with setting up the advanced app, and I had a number of things I needed help with - she did them all in a timely manner and exactly how I needed them to be. Thanks so much!

Tried another delivery/pick up app which was just okay. Decided to give this one a shot and let me tell you ... SO GLAD I TRIED THIS ONE! It literally does everything I need including different prep times for different products. It was pretty simple to get going, I just needed a couple of tweaks which support got done extremely fast. They knew and understood what I was talking about, fixed it in almost real time. This is the type of support I'm talking about!!!

We installed this app onto our website to enable our customers to easily pick between normal shipping and Click and Collect. The App support was super helpful and efficient. We had a few appearance and performance preferences that we couldn't solve and so we contacted support, arranged a zoom meeting and screen shared our issues. The friendly app expert solved all our problems and we were up and running straight away. Would highly recommend to anyone looking to install.

The customer service response is quick and they are patient and thorough. Annie fixed my issue and helped me configure something to better work for me. Very happy with customer service!
The app is intuitive and easy to use but I still had to contact support on some stuff. Pick-up customers are also asked to enable their location services which seems like an unnecessary step for a pick-up customer.
For those reasons I give the app 4 stars, but the customer service is a 10.

After testing out numerous local delivery apps, I found that this one works best for my site. There are lots of customization options and does not slow my site down. The user guides are amazing! I had an issue with removing the app ID from the products but customer service was prompt and fast and was able to walk me through it to fix it. It worked! He was also on standby to do a quick zoom call for further assistance if needed. I am very impressed with this app and highly recommend.

This app is miles above one of the competitors which we used first. We were unhappy and looking for any change, but could not imagine how many issues would be fixed JUST upon installing it. We did have to contact customer support, but Sudhan from their customer service team was a dream. Solved all of our critical issues at an odd hour, I simply clicked the "chat with an agent" button and he immediately asked if I'd prefer a Zoom call, we got everything worked out. Fantastic app, highly recommend.