OrderEditing.com

Adds functionality that should be core to the Shopify experience. Great team that gets in the weeds with you to figure out any implementation issues. Always launching new features - great app.

This app is fantastic, it has huge capabilities and can have a real impact on conversions. The support team are one of the best I've ever worked with, shout out to Erin for competency and easy communication, and to Keira in the dev for her backend support. Would highly recommend!

Order Editing is incredibly user-friendly, allowing customers to self-manage their orders, which has saved our support team so much time. Most importantly, the upsell features have driven a clear increase in our AOV. The onboarding experience was just as impressive; Erin was knowledgeable, informative, and made the setup a breeze. Highly recommend.

We’ve had a great experience using Order Editing — it’s been seamless to implement and has worked really well for us across multiple regions.

Ben and Paul have been incredibly helpful throughout, always quick to support and iterate where needed.

Highly recommend for any team looking to improve post-purchase flexibility and customer experience.

We switched to this app from Cleverific and i'm so glad we did - it contains a lot more features, looks great aesthetically on the thank you page and saves a ton of time in reducing customer support tickets - especially adding discount codes and extra items post purchase. Support is amazing with Jacques giving me an individual online training session and then patiently answering all my questions after that. Highly recommended!

Really happy with how this has been going so far. Onboarding was brilliant, and the team have been super helpful - particularly Erin, Gemma and Hamish. Already seeing great results... 5 stars all round

Jacques was extremely helpful and proactive. Order Editing has had a huge impact on the amount of customer service enquiries coming through, and we've had great feedback from our customers who love being able to update their order themselves when they've made a mistake or they want to add more products. We've also had great results with the upsell component which has been fantastic.

We were using another app before this, but every brand I shopped with seemed to be using Order Editing. Naturally, I had major FOMO, so I decided to give it a try… and it was love at first edit.

It’s only been a few weeks, and it has already saved our team hundreds of support tickets.

My favourite feature is the upsells, especially the free shipping threshold upsell. IYKYK.

They’ve been converting ridiculously well since we made the move, and we were even able to ditch our separate upsell app completely.

Yes, the tech is amazing and the integration was seamless. But the real difference is the team.

Their support is next level.

You can tell they genuinely care about building the best product possible and actually driving ROI for their customers. That’s been clear in the results we’ve achieved in such a short amount of time.

If you want to free up your team’s time, increase AOV, and improve your CX, Order Editing is the way to go.

We’ve had a really great experience using this app so far. It’s been easy to navigate, intuitive to set up, and the functionality has been smooth on our end. Jacques has been incredibly helpful throughout the process. He’s responsive, proactive, and quick to troubleshoot whenever we’ve had questions. Highly recommend!

Our product lead discovered Order Editing through shopping on a site that had it, and immediately thought - "WOW! I'd love to have that on our site." We investigated other apps with similar features, but Order Editing was the standout best. We had a very smooth onboarding process with Lachie and Jacques right before BFCM and this tool reduced our CX contacts for address errors, order cancellations etc. by a massive amount. If you're considering this app, we definitely recommend you give it a try!