Triom: Combine, Merge Orders
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I have not used it much yet as we just got it for the manual combining feature to start. But the customer service was incredible they went into their test store to test things for me that were not even part of their app just regular Shopify features that I wondered if would solve the inventory aspect of combined orders
Thank you so much for the review🙏 Our support team always here to help you 24/7😎
We regularly get asked by customers to merge orders for shipping, and have been unable to - Until now! The automated merge is simply awesome, and the option to manually merge orders is very flexible. Best of all, the ability to zero value to merged order means our accounts, reports and reconciliations all match. Perfect solution!
Thank you for your 5 star review 👍
Super helpful app and very easy to use. Highly recommended if you want to save money on duplicate shipping for orders.
We're glad our app helped you save on shipping! Thanks for the review!
I’ve only started using this app, but it’s giving me exactly what I need. Almost more importantly for me, the experience I had with support was excellent.
Thank you so much for your review and your faith in our team! We're always here to help :)
I had a terrible experience with this app. Due to some issue on their end, they decided to give my item away for free without my consent, causing me to lose $512! I had no choice but to cancel the order, and the entire process was frustrating and unprofessional. This app is unreliable, and I definitely *do not recommend* it to anyone. Stay away if you value your time and money!
We sincerely apologize for this experience and understand your frustration. However, we're concerned there may be a misunderstanding about what occurred, as Order Merger does not have the capability to modify product pricing or "give items away for free."
Our app only merges existing orders together - it cannot change product prices, apply discounts, or modify payment amounts. We'd very much like to understand what happened in your specific case to help resolve this situation.
Since we don't see any support tickets from your account, could you please reach out to us directly at care@ordermerger.com with your order details? We want to investigate this thoroughly and help clarify what may have caused this issue.
We take all merchant concerns seriously and would appreciate the opportunity to review your specific situation and provide a proper explanation.
Best regards,
Tom, TrioM owner
Super helpful app for merging orders. Makes everything much easier and saves us a lot of time. The best part is the support. Always quick, friendly and really helpful. Can totally recommend!
Thank you so much for this wonderful review! It's exactly why we built Order Merger - to save you time and make order management effortless.
I believe great support is just as important as great features, so feedback like this truly makes my day.
Thanks for recommending us - it means the world to small teams like ours!
Best regards,
Tom
the app is amazing it does exactly what it should and in a great and easy way but the real heros of this story is vladimir at the support team this guy could help any one with anything at anytime
Hello. Thank you so much for the review. Our team always here to help you😎
5 Stars. Our experience with this app has been perfect and it works very well. I would recommend it to anyone who's looking to save money on shipping to customers and improve their experience.
We appreciate you taking the time to write such an incredible review, thank you so much <3
We've installed this app and tried to use it. It's great, but we have a little problem. However, thank to their support, we can solve it. Great support team!! <3
Thank you very much!!!!!!!
Hi there,
Thank you for the honest review! we just sent you an email so we can fix the issue with the missing properties. Please get back to us and we'll do our best to fix it ASAP.
Thanks again,
The Order Merger Team
Does exactly as intended with great customer support. Very much recommended for specific automation needs.
Thank you so much for your great review and feedback. Our support team is always here to help you 24/7😎
