Reviews (688)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a reliable, must‑have tool for back‑in‑stock and waitlist alerts that “does exactly what it should.” It helps recover lost sales, drive repeat purchases, and prioritize reordering with variant‑level insights and thresholds. They like the customizable buttons, emails, and layouts, plus strong features on the free plan. Setup is easy, and support is fast, proactive, and helpful with installation, theme fixes, and customizations.
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Best app out here. Very nice support team who helped implenting a few things in my shop. Never been so satisfied with a support team like here. Thanks again and keep up the good work!
Thanks for your generous review. I'm really grateful for it and it is our much-needed dose of motivation so that we can build on our support quality and strive to be more helpful to our customers.
Please don't hesitate to drop us a message anytime if you need any more help.
All the best,
Lucy
I absolutely love this app. It works wonderfully and has enabled me to keep track of my customer's desires when something sells out. I had to request support and was helped WITHIN TWO MINUTES on a SATURDAY MORNING. That kind of customer service is unheard of. Thank you so much!
Thank you so much for spending your precious time giving us feedback. I'm glad to hear that you are happy with Ordersify and our service.
Please feel free to let us know if you have any recommendations or questions.
Best regards,
Lucy
Slow service and app is not working. Been trying to get a hold of them for the past 24 hours, but no one is replying back to me. My own developer integrated the app for me, but when testing the app with multiple languages (templates inside app) then it doesnt work. The app only sends the default alert notification template, even though you have made your own language templates in their app. I need this fixed!
Had some issues with this app when i updated my website. Guy called Andy came to the rescue. He listened and sorted the problem very quickly. The app is great as it allows my customers to leave their details on a database if i am out of stock of an item. As soon as it comes back in stock the app automatically sends them an email to inform them. It has lots of other useful functions too. I wouldn't be without it now.
Thank you very much for being a valued customer of the Ordersify app. We feel so lucky that you have chosen us.
We always put customer satisfaction as a priority and we are ready to go the extra mile to meet our customers.
Once again, thank you for your lovely review! We look forward to working with you again. 💖
Best regards,
Linda
Originally I gave this app a 1-star review because the email didn't send to all addresses. However, I found that it sends the email to all addresses but it takes longer to arrive than others. After speaking with the app developer, I realized that they are willing to offer great customer service. They have plans to address this issue and I have no doubt they will address it. The app is free completely and I hope it says that way. I had some issues applying it to other pages, but they were helpful in resolving this issue as well. Customer service is very responsive even with a large time difference. I am upgrading my review to 5-stars as this developer has shown a true commitment to the success of users in their platforms. Thank you for helping to resolve issues.
Hi
I'm Andy from the Ordersify team.
I'm really sorry about the bad experience you had. Sometimes, our email will be thrown into Junk's inbox. Can you double-check them?
Can you also reinstall our app and I will help you to resolve all problems you met?
Best regards,
Andy
Had some customer service issues in the beginning but now works like a charm. Customizable alerts in terms of language are really useful.
Disapointing. App asks you to contact the developer to add an inline button (inline button is the button below your add to cart button). I've tried contacting developer numerous times, he did reply once to appologies for the delay and offer the premium service for free, asked me to uninstall and re-install app which i did within a few hours of his email, over a week later still no response. I then decided to test the app, which failed to email me that an item was back in stock, which i also contacted Odersify about with again no response. Also re-tested and still not working. I have now removed this paid app and will look for alternative.
Excellent app with fast, efficient customer support that truly makes a difference. We’ve had a great experience using it in our online store and highly recommend it
Very disappointing. App doesn't work at all (widget not showing up in shop) and sadly no response by the app/development team despite many support requests throughout the last week. We probably lost hundreds of interested customers' contacts due to that...
The app would not install on my Shop shellyparts.de (supply theme).
Support-Team responded immediately and within 24h everything was fine. Excellent!
Hi There! Thank you so much for your kind words, I'm very glad that you were satisfied with my assistance <3
Please feel free to reach out anytime in the future!
Best Regards,
Linda