Ordersify: Restocked Alerts

Our site: www.huffkins.com Great app with great customer service. We love giving our customers the option to sign up for an email notification when an out of stock product becomes available again. It helps drive sales and improves our service. We couldn't get it working on the theme we were using, but the app support was great and added it for us really quickly, making sure we were happy before they pushed the changes live. It's useful to get stock notifications sent to us too, so we know when we need to re-order products. Our only slight issue is that if we set a limit of 5 stock notification emails a day, this does not count on variations. So when a product has 10 variations and an item within those variations goes out of stock, you get 10 emails every time. Overall we're still very happy with this app and would recommend it.

1 STAR
We have been utilizing this app for several months; however, we have recently encountered a significant issue regarding the email notifications for back-in-stock alerts, which have failed to be sent.

Initially, we contacted customer service, and they promptly responded. Unfortunately, despite their initial efforts, they were unable to resolve the problem. Regrettably, since then, we have not received any further communication from them. I have made two subsequent inquiries following my initial contact, but I have yet to receive a response.

It is disappointing to experience such a lapse in customer service, especially after initially receiving prompt attention.

*******UPDATE - 4 STARS
Customer service reached out the day after I posted my initial review and resolved the issues. Besides the blip in sending, this app does the job. I do wish the app offered a bit more. Such as offering the option to load more than 15 notifications per page in the dashboard or the ability to sort noficiation requests by product title.

I recently installed the Back in Stock app on my Shopify store and I am extremely impressed with its functionality and customer support. Not only does the app provide a seamless way for customers to sign up for notifications when an out-of-stock item is back in stock, but the support team was incredibly responsive and quick to resolve any issues I encountered.

Within minutes of reaching out to the support team, I received a prompt and thorough response to my inquiry. The team was knowledgeable and helpful, and they worked tirelessly to fix my problem in a timely manner. Their level of customer service is truly unparalleled and made my experience with the Back in Stock app even better.

Overall, I highly recommend the Back in Stock app for any Shopify store owner looking for a reliable and effective way to manage their inventory and keep customers informed. The app's user-friendly interface and outstanding customer support make it a must-have for any online retailer. Thank you, Back in Stock team, for providing such a great product and exceptional service!

App works well so far, the customer service is quick to answer and efficient in getting the work done.

They were great and super speedy at helping integrate this so it works seamlessly on my site. Good work!

Thank you for your their prompt reply and good service. I would recommend this app to others. Thumbs up.

A simple and easy to install and use app. Excellent value for money. Cost effective. I have no complaints.

Great app functionality and an awesome support team! Very fast turnaround time on support queries via email.Highly recommend!

Customer service was prompt the 1st time but this time, i cant seem to get ahold of anyone to install the inline button. Emailed 3 times but no one replied.

Best app out here. Very nice support team who helped implenting a few things in my shop. Never been so satisfied with a support team like here. Thanks again and keep up the good work!