Reviews (687)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a reliable, must‑have tool for back‑in‑stock and waitlist alerts that “does exactly what it should.” It helps recover lost sales, drive repeat purchases, and prioritize reordering with variant‑level insights and thresholds. They like the customizable buttons, emails, and layouts, plus strong features on the free plan. Setup is easy, and support is fast, proactive, and helpful with installation, theme fixes, and customizations.

Edited June 27, 2022

Thanks S for your perfect service and support. I think it's the best support i have ever experience when it comes to app integration. Very impressive!! Updated 1: It was all good until recently when I contacted them for an issue. I didn't know what happened but the service quality is extremely disappointed. Took 2-3 day to reply and told me it was fixed with out further detail. Updated 2: I finally got reply... The issue might be caused by other app, so i have changed the review rating again.

買書書 | BuyBookBook
Hong Kong SAR
Over 1 year using the app
Edited June 13, 2022

**UPDATE** I figured out the issue I was having. It was on my end and not on the app side. Five stars for a five star app! Customer service was fast and helpful. I left the original review below for reference. ORIGINAL REVIEW:
So far so good. Customer service is fast and responsive and the app is doing what I want it to do. Only reason for 4 stars is because I am facing a hiccup with updating some of the text. If I can get that to properly update, then I'll change my review to 5 stars for sure!

DENAJI
United States
About 10 hours using the app
Ordersify replied June 16, 2022

Thank you for taking the time to share your review of the Ordersify with us.

With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers 💚

We truly hope that we could be with you until the day your business prosper with Ordersify.

Once again, thank you for spending your time for such a wonderful feedback. We truly appreciate it. Please drop us a message via Livechat window anytime you need assistance. We're looking forward to supporting you again.

Best Regards,
Linda

Edited February 22, 2023

The app is very good for OOS notifications. The UI is quick to use for the customer, which creates a positive customer experience. The app allows extensive customization of the customer notifications, which we value. One of the best things about the app is that it allows you to authenticate your email domain. This removes "sent via" on the "from:" line of customer notifications. This is important because some email services will move messages where the sender email address doesn't match the sender domain to spam. I would recommend this app.

PepperTech Digital
United States
4 months using the app
Ordersify replied February 22, 2023

Greetings this comment is very valuable to us at Ordersify, thank you for taking time and writing these words to us, we will continue to work hard every day this way we will always provide you with the best page builder experience!

Please drop us a message via Livechat window anytime you need assistance. We're so looking forward to your next visit!

Best Regards,
Lind

August 15, 2022

Super helpful customer support. Thank you Andy. They did edits while on the chat which is always appreciated! Do note you will most likely need a few edits done by them to get everything looking perfect on individual websites. But they did it with absolute ease. I do wish the email template options were broader, and easier to edit without needing CSS/ Liquid skills. The current one feels very much inline with Shopify's notification emails, which in my opinion are very basic. A couple of already designed layouts would go a super long way for those who can't design them in code.

Raya Rossi Studio
South Africa
About 3 hours using the app
Ordersify replied August 17, 2022

Thank you so much for your kind review. That motivates us to work harder for our valuable customers.

If you have any further questions or encounter issues along the way, please don't hesitate to let us know. Our team here at Ordersify is always happy to help.

Best regards,
Linda

January 24, 2023

First, this app has been a fantastic benefit and revenue builder for us at keeping our customers informed when products are back in stock for purchase or if we have new products arrivals that we are making available for pre-order sales. We have experience a big decline in lost revenue because of it for sure! This app is easy to set up and use, however when we do have a question on how it works on our site - the team at Ordersify is simply amazing. We get super fast service , delivery and courteous response each and every time. Highly recommend this app to any online Shopify store!

GuestOutfitters.com
United States
Over 1 year using the app
Ordersify replied January 25, 2023

Thank you so much for your compliments, these are the times we feel like our work is really worth it!

I'm very glad that you're satisfied with the app and the team.

Please contact us again anytime in the future if you have questions or perhaps need advice regarding your active campaign. I wish you all the best for your business! Best Regards,
Linda

March 8, 2021

An excellent customer retention APP, as well as a very simple yet essential automated inventory alert system for any e-commerce site. In simple terms, customers being notified when an out of stock is back in stock is an essential customer happiness tool. Then to combine that with low inventory alerts being automated and emailed to your logistics teams, for free, wow !!! The customer service of the Ordersify teams is exceptional as well. In all honesty, when you experience the full benefits of this e-commerce support company, it makes you want to explore all that they do. Ralph Turchiano, CEO AlchePharma

AlchePharma
United States
6 days using the app
Ordersify replied March 8, 2021

Thank you so much for spending your precious time writing this review. We really appreciate you taking the time out to share your experience with us and always strive to keep improving the service to ensure that it will meet your expectations.
If you have any other questions, feel free to ask us support@ordersify.com
All the best,
Lucy.

September 24, 2022

As most business owners know, having items out of stock becomes problematic when the customers are unable to know when the item is back in stock. Customer simply want to know when it’s in stock and the business owners want the process to be automated. This app is excellent in resolving this problem. The customer support is second to none. We’ve used this app for several years without any problems. We eventually experienced an issue with a few of the products not recognizing stock items. When we contacted support, it was resolved within 12 hours and with follow up communications from the team to make sure that the issue was fully resolved.

GFranco Shoes
United States
Over 1 year using the app
Ordersify replied September 25, 2022

Thank you for taking the time to share your review of the Ordersify with us. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers 💚

We truly hope that we could be with you until the day your business prosper with Ordersify.

Once again, thank you for spending your time for such a wonderful feedback. We truly appreciate it.

Please drop us a message via Livechat window anytime you need assistance. We're looking forward to supporting you again.

Best Regards,
Linda

Edited May 9, 2021

Low Stock - Back in Stock Pro is exactly what we were looking for, a simple and clean feature that provides us insights of what our customers want more of and an easy tool for our customers to use so they can communicate which products they can't wait to get a hold of. Within 24 hours we had inquiries coming in and we are confident this app will allow us to deliver a better customer experience, expand our customer base and increase our conversions. The app is easy to use and straightforward. A huge thank you to Andy at the Ordersify team. We sent in an inquiry to implement some beta features and Andy was able to swiftly deliver within a few hours. Thanks again, Andy!

Wig Factory San Francisco
United States
1 day using the app
Ordersify replied May 10, 2021

Thanks for your generous review. We promise to continuously develop both our app and our service to meet your higher expectations.

Please reach us anytime for any issues and concerns. We are always willing to help you.

All the best,

Lucy

June 10, 2022

I absolutely love this app! I sell collectibles and often have out of stock products. With this app I can easily have a waiting list and contact buyers when I get a product back in stock. Recently they implemented a huge improvement where the notifications can be filtered by title. This was a huge time saver as I can now easily find customers waiting for a specific product! Obviously the developers did this after I and I'm sure others requested it. Also support is out of this world amazing! I switched themes and contacted them to get it running on my new theme. They responded lightning fast and had it running on my new theme right away. I can't recommend this app or developer more highly!

Mug Barista
United States
About 1 year using the app
Ordersify replied June 10, 2022

Thank you for spending your time for such wonderful feedback. It really made our day!

It is always a pleasure for us to hear that customers are satisfied with our service. It is the great motivation that keeps us striving for the better.

Whenever you need help with Ordersify, feel free to drop us a line via Live Chat channel. Our support team are always eager to help you overcome any issue there is in your journey.
Best Regards,
Linda

June 12, 2023

I recently migrated my website from WordPress WooCommerce to Shopify, and I wanted to share my positive experience with the "Back in Stock - Out of Stock" app. This app provides an excellent stock notification feature that my customers truly appreciate.

The app is incredibly user-friendly and offers all the necessary functions I need to manage stock availability effectively. Additionally, I must commend Andy and the team for their outstanding support. When I encountered a problem, they promptly assisted me and resolved it overnight.

I wholeheartedly recommend the "Back in Stock - Out of Stock" app to anyone in need of a reliable and convenient solution for managing stock notifications. It has been a game-changer for my business, and I am confident it will benefit others as well.

100% recommended!

Gundam Extra-Your BEST Gunpla Supplier
Canada
About 17 hours using the app
Ordersify replied June 14, 2023

We appreciate you taking the time to leave us such amazing feedback!

We could not be happier that you are seeing the advantages of using the app and that it adds more value to your business.

Thank you for your trust in our dedicated support. We are available to you whenever you give us a ping.

Best Regards,
Linda