PAL ‑ Gift Wrap, Gift Note

PAL ‑ Gift Wrap, Gift Note

Reviews (53)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
Edited March 26, 2026

This app mostly fits my needs especially with the several price points, including a free option. Only downside is some of the limitations with trying to setup multiple gifts. We were able to find a reasonable workaround. The developer was very quick to respond to questions and went above and beyond to help me achieve my goals and to resolve any issues. very pleased with this App and I would recommend to other shops looking for a straightforward gift solution.

Pretty Things
United States
12 days using the app
May 9, 2026

great communication! did all of the behind the scenes work! couldn't be happier with the product and customer service! 10/10

Grettals Petals
Ireland
About 2 hours using the app
April 24, 2026

Really help full to upsell and increase sales value. Vert co-operative and responsive team. Really happy with the APP.

Collection 9 Ltd
United Kingdom
About 1 month using the app
December 20, 2025

Easy to use and exactly what we needed for gifting and notecard options. PALs customer service is unparalleled--I emailed with a question and had an immediate response. They went above and beyond to help me and with some specific tweaks unique to our website. Great app, great communication, great service. Highly recommend.

Banner Beach Co.
United States
About 4 hours using the app
December 16, 2025

充実した基本機能に加え、要望に応じて細かい調整も行っていただきました。
ほぼ理想としていた形を実現でき、とても満足しています。

MiraiSell Selection(ミライセルセレクション)
Japan
About 1 month using the app
November 7, 2025

Great app. Nice and simple to use and does the job perfectly.

Raised a query with the dev team as we could not identify which products within an order required gift wrapping. This was amended right away. We also discovered a glitch that the team immediately fixed for us!

Thank you! - 10/10

TruffleHunter
United Kingdom
19 days using the app
Shree Balajee Technologies replied November 7, 2025

Thank you so much for your fantastic review! 😊

We’re thrilled to hear that you found PAL simple to use and that it’s working perfectly for your store. It’s wonderful to know that our team could quickly assist with identifying wrapped products and resolving the glitch for you.

Your 10/10 rating and kind words mean a lot to us — feedback like this really motivates our team to keep improving and delivering the best experience possible.

Thanks again for your support!

– The PAL Team

October 20, 2025

Absolutely love this app! It lets customers easily add a special gift note while ordering — exactly what I needed for my store. The support team is excellent — I asked for a small customization, and they guided me step-by-step with great patience. Highly recommended!

Odeez – Shop Learning & Educational Toys Online in Pakistan
Pakistan
2 days using the app
Shree Balajee Technologies replied October 20, 2025

Thank you so much for your lovely review! 😊

We’re thrilled to hear that you’re enjoying the app and that the gift note feature was just what your store needed. It’s great to know our support team could guide you through the customization process smoothly — we always aim to make things as easy and helpful as possible.

Your kind words and recommendation truly mean a lot to us. Thanks again for your support — and we’re always here if you have more ideas or need any assistance in the future!

July 4, 2025

Reliable Gift Wrap App with Excellent Support

We've been using this app to offer gift wrapping on our Shopify store, and it's been working very well for us. It’s flexible enough to let customers add gift wrap from multiple touchpoints — which is exactly what we needed.

What really stood out, though, was the customer support. The team was proactive during onboarding, helping us get everything set up quickly and smoothly. We also had a specific feature request, and to our surprise, they implemented it in no time. It’s rare to find support this responsive and efficient.

Overall, a solid app with the right features — and a support team that genuinely goes the extra mile.

SRISHTI
India
About 2 months using the app
Shree Balajee Technologies replied July 5, 2025

Thank you so much for this wonderful review!

We're thrilled to hear that Present Pal has been working reliably for your store and that the flexibility of multiple touchpoints is exactly what you needed. Your kind words about our support team really made our day—we believe proactive onboarding and responsive feature implementation are essential to helping our merchants succeed.

It's incredibly rewarding to know that both the app and our support have exceeded your expectations. If you ever need anything or have new ideas, we're always here to help!

Present Pal Team

June 15, 2025

Great app! Super easy to use and the custom theme integration made it blend perfectly with my store. It really enhanced the shopping experience and the customer support is top-notch. Highly recommend!

SENECA FRAGRANCE
India
About 1 month using the app
Shree Balajee Technologies replied June 18, 2025

Thank you so much for the kind words and wonderful review! 😊 We're thrilled to hear that you found the app easy to use and that the custom theme integration worked well for your store. Enhancing your customers' shopping experience is exactly what we aim for, and it's great to know our support team was able to assist you. Thanks again for the recommendation—it truly means a lot to us!

May 2, 2025

The support from the team on Present Pal is outstanding. They go above and beyond to help setup the app and tailor it to your needs.

We've been using this app to offer gift wrapping options to our customers, and it's been a seamless experience from the start. Setup was quick and intuitive — within minutes, we had a stylish gift wrap option live on our product and cart pages.

The customization options are great. We could tailor the look and feel to match our store's branding, and the ability to add custom messages, multiple wrap styles, and optional charges gives us real flexibility.

Lazy Hippos
India
12 days using the app
Shree Balajee Technologies replied May 3, 2025

Thank you so much for your wonderful review!

We're thrilled to hear that your experience with Present Pal has been seamless and that our team could support you in getting everything set up just right. It's great to know the customization options are helping you align the gift wrap feature with your brand and provide added value to your customers.

If you ever need anything or have new ideas you'd like to explore, we're always here to help. Thanks again for your kind words and support!