PAL ‑ Gift Wrap, Gift Note
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (53)
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The app seems very relevant in its use case for any brand looking to expand its product range into gifting. The workflow seems really smooth and easy to integrate. 10/10 would recommend this app.
Thank you so much for your kind words and thoughtful review!
We're thrilled to hear that you found the app relevant and easy to integrate into your store’s gifting experience. It means a lot to us that you’d recommend it—feedback like this motivates our team to keep improving and delivering even more value.
If you ever have any suggestions or need support, we’re always here to help!
Present Pal Team
Estimado Equipo de Soporte | PAL,
Confirmo que la solución desplegada funciona perfectamente. He realizado las pruebas recomendadas (hard refresh y navegación en incógnito) con diferentes productos y variantes, y ahora el comportamiento es exactamente el esperado. La asociación de la caja de regalo con cada producto queda clara en todos los casos.
Agradezco enormemente vuestra rapidez y profesionalidad en la resolución del problema. El soporte ha sido excelente.
Me gustaría dejaros una valoración positiva. ¿Podríais indicarme dónde puedo hacerlo? Ya sea en la App Store de Shopify o en vuestra plataforma preferida.
Muchas gracias de nuevo por vuestra ayuda.
Un cordial saludo,
Marina
The app is easy to set up and customize sufficiently. When I had a request about a minor display issue, I immediately received very friendly help.
The gift wrap service is also very well received by our customers; it is definitely an absolute plus in the customer journey!
Thank you so much for the wonderful 5-star review! 😊
We’re delighted to hear that you found the app easy to set up and customize, and it’s great to know our team could assist you quickly with the display issue. It’s especially rewarding to hear that your customers are enjoying the gift wrap service—improving the customer journey is exactly what we aim for!
If you ever have more ideas or need assistance in the future, we’re always here to help.
– The PAL Team
Please install with caution, as it caused my product images to become misaligned; it took me three days to troubleshoot this. If you notice any image misalignment, please try turning off this application.
Thank you for sharing your feedback, and we’re really sorry to hear about the trouble you experienced with image alignment.
There was a brief compatibility issue affecting some stores in early October, and we released a fix for it on October 5. It looks like your installation may have overlapped with that short window, and we sincerely apologize for the inconvenience it caused.
Since then, the issue has been fully resolved, and PAL now works smoothly across all product images and layouts.
We appreciate you taking the time to try the app, and if you ever consider giving PAL another try, we’d be more than happy to assist with setup.
— The PAL Team
Amazing app and even more amazing support. I shared feedback about the gift wrap dropdown, and the team sincerely listened and updated it right away. The result was exactly what I had envisioned. Hard to believe this level of care comes from a free app—highly recommended!
Thank you so much for this wonderful review! 😊
We’re so glad to hear that you loved the update to the gift wrap dropdown and that it matched your vision perfectly. Listening to feedback and making improvements quickly is something we truly value, so it means a lot to know that you felt cared for.
Your kind words about both the app and our support really brighten our day—and your recommendation means the world to us. We’re always here if you have more ideas or suggestions in the future!
very helpful and efficient!
The app is seamless and the customer support is highly amazing.
Amazing support + an easy to use app.
Shree Balajee ,thank you for your time , your help was great and you managed to fix my issue so fast.
thank you
Great add on app, does the job, good customer service
