CWILL Returns & Exchanges

CWILL Returns & Exchanges

Reviews (490)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and integrates quickly with Shopify. They find the interface intuitive, with simple templates and customization. The returns and exchanges workflow is described as game‑changing, with automated approvals, custom rules, and a self‑serve portal that reduces support requests. Merchants appreciate accurate tracking, timely notifications, strong time savings, and fast, friendly live chat support, plus good value with a free plan for new stores.

June 29, 2024

Everything has worked great and the support is fast. Glad I fpund this app! :)

Koiratarvike Haukkula
Finland
19 minutes using the app
Edited February 23, 2026

Zessa a réglé mon problème en 2 minutes. Super efficace ! Merci beaucoup !

happybuyday
France
Almost 2 years using the app
February 15, 2024

Kath is the best customer service supporter. to this date.

she deserve a raise

FITmedEMS
Denmark
2 days using the app
January 22, 2024

mi trovo benissimo, ho avuto bisogno e mi hanno risposto tempestivamente e hanno risolto subito il problema, grazie mille.

GymoItalia™
Italy
17 minutes using the app
January 18, 2024

really nice app ! helpful to avoid to answer to hundreds of customer's emails !

ADYCTIVE
France
About 6 hours using the app
December 22, 2023

Atendimento ao cliente rápido e eficaz!

Inside Box
Portugal
1 day using the app
November 26, 2023

This app is exactly what I wanted and needed for my store. The setup process is very easy and everything can be customized as you want!
I would definetly recommend this app!

Amriya
Germany
About 1 hour using the app
November 8, 2023

The operation is simple, the process is friendly to novices, and the customer service responds very quickly

Purmoon
China
5 days using the app
October 29, 2023

这个app免费,功能很棒。基本上你只需要去Logistics的网站上打印label,放上来就好了。

CAPELIN CREW
Canada
About 1 hour using the app
August 7, 2023

A very pleasant app and a very good user support. I contacted them in order to remove the branding and ask about prices, answers were precise, fast, and kind! I hope the app will grow and stay affordable for small business like mine.. ! :)

Japonify
France
24 minutes using the app