CWILL Returns & Exchanges
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (490)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to set up and integrates quickly with Shopify. They find the interface intuitive, with simple templates and customization. The returns and exchanges workflow is described as game‑changing, with automated approvals, custom rules, and a self‑serve portal that reduces support requests. Merchants appreciate accurate tracking, timely notifications, strong time savings, and fast, friendly live chat support, plus good value with a free plan for new stores.
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very professional and patient support service thank you
Makkelijk te gebruiken en te instaleren. Bied goede mogelijkheden
Great
Great, impressive app
666666666666666666666666666666666
ParcelWill went above and beyond to add a crucial feature for us that made this app much more useful for our business. Next level customer service! This app has been amazing for smooth return processing.
Hi Team,
Thank you so much for your review. Every user's feedback is incredibly important to us, and we truly take it as motivation to keep improving our product.
We've now optimized the feature you mentioned and have successfully released the update. Have you had a chance to try it out yet?
Our team has already connected with your team. We're happy to provide a detailed walkthrough of the new features. We hope our efforts can be of great help to you!
Thank you so much for your feedback!
Best regards
ParcelWILL Returns Team
I was unable to set this up. I am simply not tech savvy and only received links to instructions pages when I requested set up assistance.
Hi there :)
I realize that by the time you have a chance to see this reply, more than two years may have passed. I truly hope you’ve been doing well.
Over the past two and a half years, CWILL Returns has gone through many rounds of improvement. We now have a brand-new onboarding experience that makes the app much easier to set up and simpler to use, while offering more complete and flexible features for merchants with advanced needs.
Our Support Care team is also available 24/7 to guide you step by step—so you won’t be left alone with only instruction links again.
If this reply ever reaches you, we’d love to invite you back to experience the new CWILL Returns and tell us honestly how it feels. Your feedback mattered to us then, and it would still mean a lot to us now. 💙
-Lisa
Kath was very helpful with the application. Love how this application is free and does not charge anything.
Great and powerful app, helps me and save a time!
It works great! easy to use, very user friendly!
