Reviews (180)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for handling complex shipping needs that Shopify can’t manage natively. They use it to set precise rules by location, product type, weight, price, and tags, enabling fair rates for everything from small parcels to heavy freight and rural surcharges. Many say it’s essential to their business, citing reliable performance, clear documentation, and fast, knowledgeable support that helps design and troubleshoot detailed shipping setups.

July 28, 2022

Parcelify's support team is amazing! We tried reaching out as we were in the process of a site overhaul. Alex, from Parcelify, then introduced us to version 2.0. Migration took a lot of email exchanges but Alex was super patient and accommodating. Super happy that we've fully migrated to 2.0, PLUS! We gained a friend <3

Bow House
Philippines
Over 2 years using the app
February 2, 2017

So far better than "Better Shipping" app. and MUCH BETTER PRICE. Hands down must have app in your arsenal. Also, contacted the developer and he responded FAST.

API Work around: If you don't have an Advanced plan, you can qualify for real-time carrier-calculated shipping by changing your shopify billing to yearly. BOOM!

Slick Vapes
United States
About 13 hours using the app
April 23, 2019

Absolutely love this app! Makes it so simple to separate all my shipping options by so many differentials. Took a while to figure out how to get it all right, but the support team were very helpful and now all my different shipping options work perfectly - and proof is in the pudding! Have been getting offshore orders with no problems - thanks Parcelify!

Stapling and Nailing Supplies Ltd
United Kingdom
About 1 year using the app
Edited March 2, 2019

No way to sort/organize your rates in the backend interface making it a nightmare to juggle more than a few rates. It does what we need it to but is not even close to being user friendly. Built a user base as a free app, but they have yet to make any improvements or add any features since they started charging for it though that was their claimed reason.

Olympic Outdoor Center
United States
Over 2 years using the app
January 19, 2022

We installed this app a couple of months ago and it has been incredible! It's easy to use, accurate, and the assistance/guidance during set-up was amazing (thank you, Alex!). Alex provided step-by-step set up instructions for exactly what our store needed, and even figured out a work-around for an automated shipping discount. Amazing product and support!

Point Reyes Farmstead Cheese Company
United States
3 months using the app
March 15, 2019

This is the exact app that i've been desperately searching for over the course of the last month! The ability to set different rates for different products, of different weights, in different countries and have full control over what conditions these rates will be viewed under is amazing! Very user friendly and great integration. Highly recommend this app.

Ski Addiction
Canada
About 19 hours using the app
Edited December 9, 2019

I carry heavier and lighter items in my store and was looking for an app that would help me figure out the right shipping profiles. I was stuck a few times but Parcelify's truly excellent customer support helped me out every time when I had questions. I highly recommend them!!! Parcelify is a great app with a helpful, supportive and knowledgable team behind it.

BloomAndAnchor
United States
About 1 month using the app
July 4, 2016

Absolutely fantastic App and a must for anyone wanting more control over their shipping rates. I have been able to set shipping rates with filters for; weight, price, country, postcode all in one rate and they work seamlessly. I have spoken with Christian who responded to my email query within a few hours and advised me on what filters to use for my needs. 100% recommend this App!!!

Petnpony
United Kingdom
2 months using the app
Edited July 3, 2019

Thanks to Richard, the president of the company, I now have Parcelify up and running! He sent over very detailed instructions in December and I finally had time to sit down to adjust my shipping. Everything looks like it is working great so far. It took me a while to understand how to set it up, but once you get it, it is very straightforward and easy to make changes. Definitely recommend!

OnceMoreWithLove
Canada
9 days using the app
Edited August 27, 2022

I have been using the app for a couple of years now. It really makes things much easier and gives you full control of how your shipping is handled. The support I received was awesome and totally resolved my problem. I would recommend this app to anyone that wants total control of their shipping (especially if you use multiple vendors with different shipping rates). Thanks Alex and Richard!

AMMO Pisspot IYAAYAS Gear
United States
About 3 years using the app