CWILL Order Tracking

CWILL Order Tracking

Reviews (3,188)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app delivers a clear, branded tracking experience that improves the post‑purchase journey and reduces “Where is my order?” inquiries, failed deliveries, and chargebacks. It’s easy to set up, customizable, and offers features like live maps, drop‑ship mode, product recommendations, and analytics. Pricing suits startups and growing stores, and support is consistently fast, friendly, and knowledgeable, with many merchants highly recommending it.

December 4, 2024

非常人性化

ZoArtix
China
4 months using the app
November 30, 2024

Très fonctionnelle et super support, merci

Paresse Paris
France
3 days using the app
November 23, 2024

J'ai eu des soucis sur les couleurs de ma page et le service client a été extrêmement réactif. Ils m'ont répondu dans la minute lorsque je les ai contacté via leur chat en ligne et toutes mes demandes ont été réalisées avec une telle rapidité !
Cela fait plaisir de se sentir accompagnée à ce point, je vous recommanderais !
Merci

Luxury Scrunchy
France
About 2 hours using the app
November 21, 2024

ik ben goed geholpen en het is een behulpzame app.

Bella-Mimi
Netherlands
About 2 months using the app
November 19, 2024

Top support. Good overlay. Very good tracking page. Easy plug and play solution.

Noroki
Hong Kong SAR
About 17 hours using the app
November 14, 2024

L'application est primordiale pour apporter une confiance en plus sur votre site. Je remercie Donna pour m'avoir aidé !

WallPoster
France
4 days using the app
November 12, 2024

Schneller und super Support. alles übersichtlich !

Johnny Hand Shop
Germany
2 days using the app
November 8, 2024

The best application I have tested for package tracking, and it is possible to configure each element easily

LUNIA
France
5 months using the app
November 7, 2024

Very bad tracking app that do not track order correctly, It does not update tracking on my order with Colis Privé and the support is very bad and will not help you.

Mister Gift
France
12 months using the app
CWILL INC replied November 8, 2024

Hello Mister Gift,

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We understand how crucial accurate tracking updates are to your business, and it’s disappointing to learn that we didn’t meet your expectations, especially with your Colis Privé orders.

Even though you’ve uninstalled our app, we’re committed to providing you with a comprehensive report on this matter. Additionally, our manager will reach out to you personally to discuss the findings and address any outstanding concerns.

We appreciate your past support and trust in our service, and we value the chance to improve based on your experience.

Best regards,
ParcelPanel Team

November 7, 2024

Very quick support and very clear. Was very easy to install it with the support.

22Utopia
Switzerland
14 days using the app