CWILL Order Tracking

CWILL Order Tracking

Reviews (3,185)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, must‑have tracking solution that reduces “Where is my order?” contacts, chargebacks, and support workload. They like the branded tracking page that keeps customers on-site, supports upsells, and can be fully customized. Features like live map, dropship mode, and final‑mile carrier links are praised. Merchants find setup easy, tracking consistent, and support fast, friendly, and knowledgeable.

May 20, 2026

The customer service team are brilliant and reply so fast, Donna is fab!

DreamyMoons
Australia
About 18 hours using the app
July 5, 2026

Réponse extrêmement rapide même un dimanche à 18h

Dossier Quattan
France
27 minutes using the app
June 30, 2026

J'ai transferé suite a la de tracking more c'est la même formule un peu plus de personnalisation que demander de plus ?

SIPROTEC
France
About 3 hours using the app
June 19, 2026

Fast respond bravo

Dash Nova
United States
11 minutes using the app
June 17, 2026

I honestly should have installed this app a long time ago.

If you run a Shopify store, not using an app like Parcel Panel can actually cost you more money than you think. Failed deliveries, missed delivery attempts, customers not getting properly notified, and people constantly asking “Where is my order?” can all create unnecessary stress, support tickets, and even lost revenue.

One of the biggest benefits of this app is that it keeps the customer informed throughout the entire delivery journey. Shopify only sends a few basic notifications, but Parcel Panel helps guide the customer from the moment the order is shipped until it arrives at their door.

That is extremely important for any serious brand. The customer experience does not stop after checkout. The delivery experience is still part of your brand, and this app makes that experience feel much smoother, more professional, and more trustworthy.

Also the customer support is awesome!

KIARA FLOW
United States
6 days using the app
June 17, 2026

Amazing!!!

AMOAM
Poland
About 2 months using the app
June 16, 2026

Easy setup

MileTheory
United States
8 minutes using the app
June 24, 2026

Super snel en fijn antwoord gehad!

Rebelin
Netherlands
12 days using the app
June 24, 2026

Very good app & very good customer support. They answer really fast !!

Alma Libre
Belgium
29 minutes using the app
October 16, 2026

works great

HTT Streetwear
Netherlands
About 2 years using the app