CWILL Order Tracking

CWILL Order Tracking

Reviews (3,189)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app delivers a clear, branded tracking experience that improves the post‑purchase journey and reduces “Where is my order?” inquiries, failed deliveries, and chargebacks. It’s easy to set up, customizable, and offers features like live maps, drop‑ship mode, product recommendations, and analytics. Pricing suits startups and growing stores, and support is consistently fast, friendly, and knowledgeable, with many merchants highly recommending it.

September 29, 2023

Easy to install and very easy to implement in the shop! Customer support is great an very helpful!

2Shades Clothing
Germany
About 23 hours using the app
September 27, 2023

Great app for Tracking Orders. Everything works smooth and they have some usefull offers for new users. Just what i needed for my Shopify Store! Also, the support has been really helpfull and kind! Highly recommend Parcel Panel Order.

tmpo
Portugal
26 minutes using the app
August 8, 2023

Donna has been really patient and kind in helping me as a beginner, I would be very happy to have people like this in my team

Juvio
France
About 4 hours using the app
August 15, 2023

It has been good so far. Very helpful people who helped me with my questions and the app is working very well for me

Namado
Netherlands
34 minutes using the app
July 11, 2023

Very good app. Perfect support by chat. Thank you . Solved my problem in less then 15 minuts. So happy!!

Amadeus
Chile
9 months using the app
CWILL INC replied July 14, 2023

Hi,

Thank you for sharing your positive experience with our app. We are thrilled to hear that we were able to assist you quickly and effectively. Your recommendation means a lot to us and we appreciate your support.
If you have any further questions or feedback, please don't hesitate to reach out to us.

Best regards,
Parcel Panel

July 13, 2023

todo funciona bien, y tiene un buen soporte en linea, espero me pueda ayudar en el seguimiento de mis pedidos.

Anntarah Perú
Peru
About 2 hours using the app
CWILL INC replied July 24, 2023

Hi,

Thank you for your positive feedback about our Parcel Panel app.
If you have any further questions or concerns, please do not hesitate to reach out to us.

Best regards,
Parcel Panel

July 15, 2023

Extremely fast after-sales service and request processed in record time! I highly recommend this application!

Amaccas
France
About 1 month using the app
CWILL INC replied July 24, 2023

Thank you for your positive feedback! We're glad to hear that our after-sales service was extremely fast and that your request was processed in record time. We appreciate your recommendation of our application and hope that you continue to enjoy using it. Please don't hesitate to reach out if you have any further questions or concerns.

July 23, 2023

Great customer support, even on a sunday! In addition very great interface and a lot of options to customize. Give it a shot!

SKULE Amsterdam
Netherlands
13 minutes using the app
CWILL INC replied July 26, 2023

Hi,

Thank you for sharing your positive experience with our app. We are thrilled to hear that we were able to assist you quickly and effectively. Your recommendation means a lot to us and we appreciate your support.
If you have any further questions or feedback, please don't hesitate to reach out to us.

Best regards,
Parcel Panel

April 26, 2023

Pros: Can be integrated with many other apps like help desk
Cons: tracking status shown is always delayed, sometimes cannot detect the right courier
Price: Not cheap
Customer service: Great.

DWARFLAB
Hong Kong SAR
4 months using the app
CWILL INC replied April 27, 2023

Hello, DWARFLAB!

Thank you for providing us with your feedback. We are deeply sorry if our service did not meet your expectations. We have arranged a specialist to follow up all your requests and please know that we would be happy to arrange a conversation with you and our team to discuss your feedback, and you can reply to this e-mail to let us know how we could contribute to improving . We are interested in hearing your opinions and suggestions. At Parcel Panel, we are devoted to your success, and we are constantly striving to improve so that we are a better fit for your business's goals and standards.

Looking forward to your response!

Best regards,
Parcel Panel

January 27, 2022

Excellent app and customer service, very reactive ! Thanks a lot to Mig for your help and patience :)

Animal Lovers
France
6 months using the app
CWILL INC replied January 28, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel