CWILL Order Tracking

CWILL Order Tracking

Reviews (3,187)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app delivers a clear, branded tracking experience that improves the post‑purchase journey and reduces “Where is my order?” inquiries, failed deliveries, and chargebacks. It’s easy to set up, customizable, and offers features like live maps, drop‑ship mode, product recommendations, and analytics. Pricing suits startups and growing stores, and support is consistently fast, friendly, and knowledgeable, with many merchants highly recommending it.

March 11, 2023

Professionnel, la conseillère Elly m'a était d'une grande aide, Je recommande l'application sans problème.

AnimAccess
France
28 days using the app
CWILL INC replied March 12, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited March 30, 2023

Great customer service

I had an issue with some customizations, they solved my issues right away! awesome!

Fast 3D Renders
Dominican Republic
About 2 hours using the app
CWILL INC replied April 2, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 6, 2023

Problème technique résolu en 30 minutes ! bon service par chat. je recommande l'application puisque le support existe

LA BOUTIQUE MALIK
France
Over 2 years using the app
CWILL INC replied April 8, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 13, 2023

thanks to Mig for help me to solve my problem, i love this app, is very good for increase my store value

ALMAGIOIELLI
Italy
About 1 hour using the app
CWILL INC replied April 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 25, 2023

Mig est au top ! rapide et efficace ! elle m'a aidé rapidement et a su comprendre mon besoin très rapidement !

Ma Pierre Naturelle
France
14 days using the app
CWILL INC replied April 27, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 1, 2023

I asked to Elly from support to suggest me all the things that i could to do it to improve my tracking page and we stay together half an hour and she gave me all the details about the app... Specially helped me without send me the link, that sometimes the links could be really long to read, so i am very happy. Thank you so much Elly

Joyería Rodriguez
Spain
About 1 year using the app
CWILL INC replied May 4, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 6, 2023

Very nice app, great settings, it helps a lot in the beginning with its basic version, and also has great support if you have a doubt, quick response and great service!

Juvici
Brazil
About 2 hours using the app
CWILL INC replied May 8, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited May 7, 2023

App is working very well but i think they need more friendly price list for startups. also Mig helped us too much she is really great on her job.

urablestore
Germany
34 minutes using the app
CWILL INC replied May 8, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 30, 2023

Very quick service and solve every problem you have! And the app looks also clean on your store and gives more trust for your customers.

Trendlis
Netherlands
2 months using the app
CWILL INC replied May 31, 2023

Thank you for your positive feedback!
We're glad to hear that our support team was able to provide quick and effective solutions to your problems. We're also happy to hear that you find our app to be clean and trustworthy for your customers. We appreciate your recommendation and hope to continue providing excellent service to you in the future.

June 5, 2023

I started trying the app. Very reactive customer service with people such as Elly or Mig, let's see the power of this app during time.

Zevessa
France
About 10 hours using the app
CWILL INC replied June 11, 2023

Thank you for your feedback! We're glad to hear that Elly and Mig were able to provide you with great and instant support. We'll be sure to pass along your kind words to them. If you ever need assistance in the future, don't hesitate to reach out to us again.