CWILL Order Tracking

CWILL Order Tracking

Reviews (3,188)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, must‑have tracking solution that reduces “Where is my order?” contacts, chargebacks, and support workload. They like the branded tracking page that keeps customers on-site, supports upsells, and can be fully customized. Features like live map, dropship mode, and final‑mile carrier links are praised. Merchants find setup easy, tracking consistent, and support fast, friendly, and knowledgeable.

December 10, 2025

Service client parfait. Réponse rapide. Mon problème a été résolu. Meilleur application de suivi de commande !!!

Mon Serre Livre
Belgium
About 2 months using the app
December 8, 2025

Jane took care of me and helped me with my issue. I hadn't been able to receive orders for a long time due to a problem with my website, and therefore, I couldn't use the app. I requested cancellation of my annual payment plan and assistance with a refund. They assisted me with the refund. Thank you Jane you re very kind :)

itsshirty
United States
About 1 year using the app
December 4, 2025

Jessca was really helpful in answering some questions about the shipping statuses, as she always is.
Kindly give her a raise.
Best.

Dr. Johnny's
Canada
2 days using the app
December 3, 2025

The best tracking platform I have ever used and their customer service team is great. They are always there to help if you have any problems which is really good as a client.

Celeste Adore
Australia
19 days using the app
December 3, 2025

Very great, simple, clean UI, with lots of customization. I love Dropshipping mode. Can't let the customers know your stuff is from China LOL!

Artissentials
United States
20 minutes using the app
December 1, 2025

Great support from Cecilia. She onboarded me and gave me some articles from the help center

Dr. Johnny's CA
Canada
16 minutes using the app
November 30, 2025

There is no a lot of explanations on what is going on. Its installed, I have ticked some option, ie dropshipping, but I don't know what it is doing. Do I need to do anything on my store pages? Lets see how it works out.

KLYFT
Sweden
15 minutes using the app
November 26, 2025

Really good customer support! They solved my problem quickly

Keller Modehaus
Netherlands
3 months using the app
November 25, 2025

Great app & very helpful support. Thank you Jane. Setup was easy & the team responded quickly. Highly recommended

nesandy.com
Australia
2 months using the app
Edited March 1, 2026

Donna was amazing and very helpful. Great customer service <3
Thank you :)

Damascus Box
Germany
8 months using the app