CWILL Order Tracking

CWILL Order Tracking

Reviews (3,187)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, must‑have tracking solution that reduces “Where is my order?” contacts, chargebacks, and support workload. They like the branded tracking page that keeps customers on-site, supports upsells, and can be fully customized. Features like live map, dropship mode, and final‑mile carrier links are praised. Merchants find setup easy, tracking consistent, and support fast, friendly, and knowledgeable.

June 16, 2025

Setting up this app was easy because the support with this app is great.

Lumbar Heaven
Australia
22 minutes using the app
June 15, 2025

Excellent customer service and a great app! Helps us with customer concerns about their shipping.

Salt Skins Swimwear
United States
8 months using the app
June 9, 2025

Excellent features and customer service is super helpful

INFRAHEAL AU
Australia
5 days using the app
May 28, 2025

Customer service was very helpful in answering each of my questions. Thank you.

Ana Melbourne
United States
6 months using the app
May 28, 2025

Great first impression and integration. So far way better than aftership

GEN
United States
43 minutes using the app
May 26, 2025

Thank you very much Zessa for the quick help. I really appreciate it !

Nordivie
France
25 minutes using the app
May 23, 2025

I've just changed from Aftership to Parcel Panel and should have done it a long time ago. You get more features and better service at much better value. Highly recommend!

Bar Stool Home
Australia
About 16 hours using the app
May 19, 2025

Very nice customer support. Reacts in 2 minutes and helps me with everything I need.

Raverro
Netherlands
5 days using the app
April 30, 2025

Wonderful support by the support team. Get us up and running in no time.

Greenworks Tools Dev
Canada
11 minutes using the app
Edited January 3, 2026

Additional 40$ just for simple auto-translation tracking page. No thank you!

Nysekai
United States
11 months using the app
CWILL INC replied January 4, 2026

Hi Team,

Hope you’re doing well! This is ParcelWILL Support reaching out.

We’ve taken your feedback about pricing very seriously and truly appreciate you sharing your thoughts with us. Our team has already followed up via our official email and live chat to explain our pricing structure and offer you a customized service proposal.

We noticed that ParcelWILL Order Tracking has been uninstalled from your store, and we sincerely hope we might have the opportunity to welcome you back. Would you be open to giving ParcelWILL another try? This time, we’re committed to providing you with a smoother, more supportive experience — tailored to what matters most to your business.

We’d love to hear from you and explore how we can better meet your needs. Looking forward to your reply!

Best regards,
The ParcelWILL Team