CWILL Order Tracking

CWILL Order Tracking

Reviews (3,184)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, must‑have tracking solution that reduces “Where is my order?” contacts, chargebacks, and support workload. They like the branded tracking page that keeps customers on-site, supports upsells, and can be fully customized. Features like live map, dropship mode, and final‑mile carrier links are praised. Merchants find setup easy, tracking consistent, and support fast, friendly, and knowledgeable.

September 25, 2024

Customer service is really good. This app functions very well.

Gambino Winery
United States
28 days using the app
September 17, 2024

Fast, responsive customer service. Great app for customer tracking. Highly recommend this.

Paws For Gifts
United Kingdom
11 months using the app
September 12, 2024

Was a super easy install and also seems great for dropshipping too as it hides the carrier names if you want to. Kath was very helpful with any questions I had and replied really fast. Look forward to using this app more in the future!

Pup Buddy
United Kingdom
19 minutes using the app
September 9, 2024

awesome, support is great and we love that our clients can track their parcels worldwide on their own!

Free Movement™ Dance Solutions
Singapore
Over 2 years using the app
September 4, 2024

Super responsive and extremely helpful support team. Not to mention the app works seamlessly. Using it on 2 stores now without a hitch.

thickify
Australia
1 day using the app
August 31, 2024

Really amazing customer support. Always super helpful! The app is easy to install and navigate. A life saver for tracking information to our customers.

CHARLIE ROSE.LONDON
United Kingdom
3 months using the app
Edited March 8, 2025

Amazing support! All of them are super kind and effective. Jessca saved me today!

Nomad
New Zealand
10 months using the app
August 9, 2024

Perfect app , when you need to notify customer about the order shipment. they also have many integration to handle the orders. much recommended !!!

BibleStore
India
About 1 hour using the app
August 7, 2024

Cecilia and Tessa have really helped me a lot on the settings and provided me valuable information.

LaserPecker Europe Official
Hong Kong SAR
8 months using the app
August 3, 2024

Just installed it and it was pretty easy to setup, looks very professional so far. Definitely looks very branded on your website.

Zandro
Netherlands
About 2 hours using the app