Reviews (64)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
September 23, 2024

App is really simple and easy to use - the customer support was very fast to reply and Erik helped us through every step of the setup process. We were able to integrate additional shipping providers and now we can offer parcel locker delivery to our customers.

LIPSELL
Lithuania
3 months using the app
May 17, 2024

I highly recommend Parcely for their easy app integration and exceptional support. Their team is incredibly responsive and has been invaluable in assisting us with all our shipping needs. Last but not least, their set up service is free, the team is kind and helpful, so I are delighted that we have found them. :)

Vapes and Puffs
Slovakia
18 days using the app
March 25, 2024

Had a really great expirience!

Whislt the apps general UX/UI might seem a bit old fashioned, it is easy to work with once you get the gist of it.

I would like to say a SPECIAL thanks to Erik, I guess a Latvian member of the parcelyapp team, he really helped a lot on setting up my dpd and omniva api's, and very much went above and beyond to help our store, this has truly been a satisfying expirience.

MSM NATTY
Latvia
6 days using the app
August 28, 2023

Great support, Thanks, Erik! Unfortunately the app does not generate labels if payment has not been captured. We will wait for an upgraded version to be able to offer more parcel providers.

Ceļotājs
Latvia
13 days using the app
Pulsev (Parcely) replied August 29, 2023

Thank you for your review. The current logic is that the app will send order data to the service provider system after the order is in paid status. This ensures that the order is never shipped without payment.
The only exception is a COD (Cash on Delivery) order. In this case, the order is sent to the service provider system with special COD settings. This will ensure that the shipping provider will ask for a payment from the customer before giving the package over.

September 4, 2023

Now I use the Parcely on 2 websites. The app is great and very friendly priced - also good for smaller businesses. A cool way to have a lot of shipping services in your store. The support is pretty fast and everything is flawless. Any of my requests were 100% solved. Thank you.

SPACETRASH design
Hungary
6 days using the app
Pulsev (Parcely) replied November 2, 2023

We are happy to have you :)

August 22, 2023

I must say parcely.app is great. First of all the widget at the start of the basket, secondly amazing support. Very rapid, straight to the point :)

Capabilities to pay access a variety of courier services and automate exchange is a great plus.

Really recommend using parcely.app for smaller and growing e-commerce businesses. And as a bonus, feel free to use their free offer to set-up the delivery:)

MomsBeYou
Lithuania
8 days using the app
Pulsev (Parcely) replied August 29, 2023

Thank you for the kind words. We are always happy to help :)

January 22, 2026

Great app for Shopify stores, simple to set up and works as expected. The support team replies very quickly and resolved our issue immediately. They even did a bit more than we asked, which is truly valuable. Highly recommended.

K-BEAUTY
Latvia
About 22 hours using the app
November 20, 2025

Clients service is perfect, apsver is quick and helped with things I didn't know that isn't working.

Sauja Dimantu
Latvia
14 days using the app
September 8, 2025

The Parcely team is amazing! I didn't know it at first but they set everything up for you (free of charge), you just tell them how you want to ship and with which couriers, and they’ll handle it. I once changed something and ran into a little issue late on a Friday, and they had it all fixed within 30 minutes. Super helpful and friendly support, can’t recommend them enough!

Holuna Studio
Estonia
6 months using the app
August 18, 2025

Everything works well and support is always quick to help.

CIAO
Estonia
About 1 month using the app