Reviews (64)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
May 24, 2023

Great app, highly recommented! Thank you for quick set-up support! It solved the our long-standing problem to offer parcel locker pick-up option to our customers.

Hayejin Cosmetics
Hungary
About 1 month using the app
Pulsev (Parcely) replied May 30, 2023

Thank you for the kind words, we are happy to help :)

December 22, 2022

At first, I was a bit confused about the Parcely setup, because I couldn't add the Widget to my cart page. I was surprised that the Parcely team offers free help to set up the app. So they solved it very fast for me.

Gerdaretterdesign
Finland
19 days using the app
Pulsev (Parcely) replied December 22, 2022

Thank you for reaching out to us, we are always happy to help as themes can be different and app setup can seem to be overwhelming at first :)

January 27, 2022

This is a must-have if you are offering deliveries to multiple parcel lockers like DPD, Omniva, Smartpost, and others. Easy and clear for clients to use and speeds up the label printing for me. Recommend, recommend, recommend.

FOR MY PLANTS
Latvia
9 months using the app
Pulsev (Parcely) replied January 28, 2022

Thank you for the recommendation. We are focused to get the shipping label management even smoother.

October 13, 2024

Good application, alowing for better customer/user experience than other pick up point apps that force you to pick the delivery location only after a payment is done. Haven't found a better option when you do not have shopify plus.

Ekzemfree.cz
Czechia
About 1 year using the app
March 6, 2026

A big thank you to this app! Everything works really well. I also received support very quickly when installing the app on my site. I had already managed to mess up some settings myself, but their team fixed everything quickly and very professionally. Highly recommended!

Nautintonurkka
Finland
1 day using the app
October 24, 2023

A customer support team you can rely on!

MOTOVEIKALS 21
Latvia
2 days using the app
Pulsev (Parcely) replied November 2, 2023

Thank you for the kind words

January 30, 2023

The web app on my phone didn't work at all. The search didn't work properly and if you already managed to search after selecting it, it selected a different branch. Support communicated until I said if they didn't fix it I would delete the app.
They also promised 14 days free, but the app told me the very next day that I had to choose a plan and pay.

piiir
Czechia
17 days using the app
Pulsev (Parcely) replied January 30, 2023

This review is unfair.

I helped you to install and configure the app on the same day and there was a small problem with a few locations in CZ that we fixed in 2 hours. It seems that my email was the last one 12 days ago where I asked for more details but you never replied.

Yes, 14 days trial starts after choosing a plan for the app.

There are hundreds of happy store owners using our app and they are shipping thousands of orders daily.

April 1, 2025

I’ve been using the Parcely app for a while now, and it’s hands down one of the best apps out there! It’s super easy to use and makes managing deliveries a breeze. The customer service is fantastic—always quick to respond and incredibly helpful. Plus, the free installation was a huge bonus; the team set everything up for me without any hassle. If you’re looking for a reliable, top-notch app for your shipping needs, Parcely is the way to go. Highly recommend!

Vaistine1.lt
Netherlands
12 days using the app
Edited February 3, 2026

Wasn't what I needed for my shop, issued refund with no problem after contacting.

Findys
Latvia
3 months using the app
Pulsev (Parcely) replied January 30, 2026

Thank you for contacting, we are always happy to help.

January 5, 2023

I could not set it up myself but luckily they have a top of the line customer support and they set it up for me in no time. They were very kind to me!

Milyen Kedves
Hungary
27 days using the app
Pulsev (Parcely) replied January 5, 2023

Thank you for the review!
We are always ready to help :)