Digital Downloads PDF Pendora
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Reviews (1,234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a simple, reliable way to sell and deliver digital products like ebooks, PDFs, audio, and license keys through Shopify. They highlight fast setup, intuitive interface, instant automated delivery, and useful options like download limits, customizable emails, and bulk license key uploads. Many praise the generous free plan and describe support as fast, friendly, and hands-on with setup and troubleshooting.
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Customer support is stellar! I don’t know why they don’t have more reviews. I almost passed up the app because of it. This is a small company and they have a few things that could be improved, BUT, this app works, it’s free (as of writing this review), and I had instant access to a support chat to resolve my issue. (I just needed to do something differently.) I love that I can customize colors and whatnot. Gourav was very kind and patient and addressed every bit of feedback I had, as well as all my questions. I’m looking forward to updates on the future.
It took me a bit of time to figure out how to use this app. Where I struggled was with selling one product but with multiple variants; 2 art files with 2 different types of files (svg and png) and offered at 2 different price points. I was able to finally get it set it up the way I had wanted, and Gourav and Shruti were helpful and able to confirm it was working correctly. They both were also very kind and responsive to my needs. What would be very helpful to folks such as myself who are visual learners is having some YouTube "how to" tutorial videos available on your website or landing page.
The app is exactly what I need at the moment: A free app to which my customers can download my digital content with ease. I haven't used it a lot so far, but I'm very happy with the kind and quick customer service that has helped me with the set up and making sure everything runs smoothly. They even communicated quickly during the weekend.
Thank you Najmus and Shruti for your help!
This is a really good app! At first I had a few issues with my PDFs not being sent, but support was very helpful and now everything runs smoothly. They even added a feature at my request. Very good app honestly
Aditya is the best !!! thank you
Gourav was very helpful and made sure my download worked! I love this app it's SO easy to use and the CS is on top of everything!
Najmus was very quick to help. Thak you so much!!!! It's hard to find good customer service these days but he addressed all of my questions and did a great job!
Shruti promptly replied and did an excellent job assisting me. She was very helpful with verifying my store. Thank you Shruti!
quick to respond and available 24/7 whats not to love!!
Dinesh was prompt & helpful. Ideal when you are wanting to resolve a query quickly.
