Reviews (46)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited November 25, 2020

The Alpaca Pickup Delivery app is perfect. Ryan and the team are top notch at customer service and have often gone above and beyond helping us with any specific requests we have made. By far the best experience we have had with any app provider. Thanks very much!

Butchers of Distinction
Canada
16 days using the app
September 17, 2020

Love this app so far! Was able to install on my website seamlessly and Ryan was able to customize the app to the website's design. Thank you for spending so much time on this. Can't wait to test the Local Delivery function as well.

Will update review with more feedback.

oo35mm
United States
4 days using the app
February 1, 2022

I love how streamlined and easy to use this app has been. Alpaca is very straightforward, yet offers a wide range of services and functions. Not only that, but the staff has been super helpful. They helped us throughout our entire integration, and were always quick to respond to our questions. They even implemented a feature we had requested within only a couple days!

The Red Balloon Toy Store
United States
4 months using the app
October 19, 2021

Phenomenal control of delivery and pickup services through this app. We have multiple delivery and pickup schedules we need to maintain for different departments and products, and with Alpaca that's possible. Being able to cap orders per window, black out holidays or even daily breaks, and drill down schedules so finely they can apply to a single product are all amazing features. Plus, the customer service is great!

The Greene Grape
United States
5 months using the app
Edited October 28, 2021

Great app. We tested about 4-5 pickup delivery apps and finally decided on Alpaca. We love the UI and the flexibility it gave us despite our very complicated operational requirements. Though there were a couple of hiccups here and there, the support given was great! We even had a few calls with the team (we spoke to Ryan & Joshua) and they were extremely patient in listening to our requirements and recommending the best way forward. Keep up the great work!

Plain Vanilla Online
Singapore
6 months using the app
June 2, 2021

This app has been a fantastic tool for us, especially during the rolling lockdowns we have faced. The customer support is absolutely fantastic and VERY quick. We truly appreciate all their help and we always recommend this app to others!

Plant Goals
Canada
5 months using the app
June 21, 2021

The customer service team is awesome! I would recommend this app because the CS team has your back.

Built Bar
United States
13 days using the app
September 18, 2020

Awesome app, support was A++++. Josh was great helping me every step of the way. Would high recommend!

KINDMOOSE CANDLE CO
Canada
2 days using the app
March 9, 2022

Good app, still in testing.
But so far he is doing what I want and the coming days will show his benefits

AL-KHATIB
Israel
7 days using the app
Edited May 6, 2021

Great customer service and easy to use. We use Alpaca to handle our flash sales that require scheduled pick up times.

New Riff Whiskey Club
United States
8 months using the app