Reviews (484)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to use and flexible for building both simple and complex forms with drag‑and‑drop templates. They like the ability to customize fields, branding, emails, and success messages, and to handle wholesale, returns, pre‑orders, and applications. Many mention reliable performance, useful features like spam filtering, analytics, and product/payment fields, responsive support that adds custom solutions, and pricing that offers strong value, even on the free plan.

November 21, 2020

I used this app to offer a custom made design to customers, it was easy to use and customise. It would have been nice to be able to edit the email sent out to customers once they complete the form but apparently you have to pay for that service.

DOT KNITS
United Kingdom
About 1 hour using the app
December 16, 2021

I tried this app for my contact form page. I saw many apps, but this one is really clean, professional and you can do many things to customize according to your website. Really satisfied by the app, but also by the customer service ( sunny) who is attentive and responsive.

Fourmi Rouge
Réunion
About 1 month using the app
pifyapp replied December 16, 2021

Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.

All the best!

April 19, 2022

The customer service is outstanding, best I have ever dealt with on Shopify. So responsive and nothing is too much trouble. The app itself works perfectly for what we were looking for and I would recommend this to anyone. We are able to create great forms, which provide us with all of the information we need. Thank you!

Petwell
United Kingdom
12 days using the app
pifyapp replied April 19, 2022

Thank you so much for taking the time to share your good experience to other merchants! Your encourage is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.

All the best!

August 11, 2021

I use this app for my wholesale order form and wholesale registration form. Sunny is just fantastic with his customer service and his ability to fix things quickly. There was just one little bug which he fixed in a second and the app works great for me. It displays well in the website and has plenty of different fields to choose from. Really happy with this app and the customer service, thank you,
Tamara

Essentially Tamara
New Zealand
4 months using the app
pifyapp replied August 11, 2021

Thank you so much for taking the time to share your good experience to other merchants! Your praise is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.

All the best!

January 12, 2023

"I recently started using the Pify Contact Form app and I am extremely pleased with its performance. The app is incredibly easy to set up and customize to match my store's branding. I love that it comes with various fields like name, email, phone number and a message box that allows my customers to easily reach out to me.

What impressed me the most is that the app has a built-in spam filter that effectively blocks unwanted messages and also it saves all the customer inquiries in a separate section of the app, which makes it easy for me to keep track of all the customer interactions.

Overall, I highly recommend this app to anyone looking for a reliable and user-friendly contact form solution for their Shopify store.

HRVATO
United States
21 days using the app
pifyapp replied January 12, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

May 3, 2021

Good App, is very smart and practice. There is a free version that is complete and fuctional. Very good

Anthem Brand
Italy
16 minutes using the app
pifyapp replied May 3, 2021

Thank you so much for taking the time to share this good experience to other merchants! Your praise is the greatest motivation for us to move forward and provide better and better service. Wish your store get more and more sale.

All the best!

November 4, 2024

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Mkfit
Slovenia
3 months using the app
November 6, 2024

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LISA Western Australia
Australia
8 months using the app
November 27, 2023

Flexible form design to meet almost all business needs

Seabird
China
3 days using the app
pifyapp replied November 28, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

September 18, 2023

Really great for a free form. I wish I could customize the width of the form because it looks super skinny on my page, but besides that, its great

Audio Hacks
United States
32 minutes using the app
pifyapp replied September 20, 2023

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)