Reviews (185)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a free, small‑business‑friendly shipping tool with no subscription or hidden fees, offering much lower USPS and UPS rates than retail or other apps, including strong international options. The Shopify integration is seamless and fast, with batch shipping, scan forms, and smart presets. Merchants praise the intuitive interface, reliable syncing across channels, and responsive live‑chat support that helps resolve carrier and insurance issues.

July 11, 2018

I compared using postage for the cubic rates on here and my regular priority mail for U.S. shipments....I was able to get postage at 1/2 price what I usually pay. Great free app. I use it for shipping U.S. boxes and use endicia for my other shipments. The only feature it basically does not have that I wish it did would be to add your own logo on the label or design. Thats the only thing it is missing. Stealth postage is included on the label which is nice.

Posh Pet Glamour Boutique
United States
19 days using the app
June 19, 2018

Kind of amazed Pirate Ship doesn't have more reviews.

Not only do they not charge a monthly fee (as other more popular solutions do) they offer the best pricing on USPS labels.

No markups and you get cubic rates if applicable.

That right there in and of itself should be enough for people to take a serious look at them but they also have the most responsive and helpful customer service I've ever dealt with - it doesn't seem to matter what time or day . . .

You should seriously check them out.

Fiction Boutique
United States
3 months using the app
December 1, 2018

Incredible app! Exactly as advertised, great support, etc! I do hope in the future they can expand integration sites. It would be nice to integrate with your own shipping accounts if possible. https://highzer0electronics.com/

HighZer0 Electronics
United States
15 days using the app
March 16, 2021

The app listing says " We pass-through the cheapest USPS pricing tier available (Commercial Pricing) and don't charge any fees or add any markup. Just pay the actual cost of the postage as you go!" But unfortunately, they don't do that for Media Mail. It's the same retail-rate, not the commercial base pricing as they advertise. Bummer as the software looked nice. So leaving a review for other folks to not have to waste time thinking that they offer commercial pricing for all shipping tiers. I wish they didn't advertise that or I could have saved my time and effort. Thanks anwyays

Curious Baby Cards
United States
9 minutes using the app
Edited May 11, 2019

The app is not horrible, But has three issues that pushed me back to using Shopify shipping.
1. this app does not import your product weight forcing you to always modify your shipping weight. Shopify, all my products and shipping material have accurate weights so there is nothing to modify.
2. Have to navigate multiple screens to get to the point of printing your shipping label. Shopify, it's all in one screen with a pop up for your printer.
3. Tested 5 packages and Shopify and Pirate Shop were 100% the same shipping rates.
In summary, because of the multiple screens, modifications and same pricing the logical choice for me was to go back to Shopify for my shipping options.

RENWILLS
United States
8 days using the app
July 22, 2024

Pirate Ship offers significant savings on shipping compared to traditional carriers like USPS Retail or UPS. They leverage commercial pricing from USPS and UPS, allowing you to pass on those savings to your customers or boost your profit margins.

Armature
United States
6 days using the app
October 3, 2018

I love this app! It is awesome. You can batch the labels and it is excellent for saving time and printing supplies!

Best YOU by HTS
United States
5 months using the app
December 6, 2022

Pirateship.com saves me $$$ every month with prices lower than my volume discounts. It has never gone offline in over three years. I am 70 Y. O. And it is simple and trouble free. I would recommend to everyone EXCEPT MY COMPETITIOn. that

OXYGEN FOR LESS
United States
Over 2 years using the app
May 8, 2023

Easy to use and saves $$ over what buying our USPS shipping labels from Shopify would cost, especially since Pirate Ship recently began offering even further discounted USPS rates.

You can also set it up to send the same Shopify tracking email sequence as if you shipped using Shopify.

Highly Recommended!

Texas Rescue Coffee Co.
United States
Over 3 years using the app
September 23, 2020

This app is awesome! It's funny how great this app is yet they don't beg for a review like others do. I will gladly take the time to praise this app. I was using another service for the last 20 years. The postage rates were the same with this app but MINUS the monthly fee I was paying to get those rates. Any savings is helpful in this environment. The app itself and the flow of it is amazingly easy. You can tell that a business owner designed this. It's the little things that make the biggest impact. Only wish list item would be to add the ability to add your logo on the shipping label. It's not that important but it would be a nice touch.

GymRats Volleyball Clothing Co.
United States
About 1 month using the app