Reviews (185)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a free, small‑business‑friendly shipping tool with no subscription or hidden fees, offering much lower USPS and UPS rates than retail or other apps, including strong international options. The Shopify integration is seamless and fast, with batch shipping, scan forms, and smart presets. Merchants praise the intuitive interface, reliable syncing across channels, and responsive live‑chat support that helps resolve carrier and insurance issues.

April 25, 2026

By far the best shipping service out there with Shopify. Great integrations, wonderful support team, and PirateShip's personality is the cherry on top.

We left Shippo once they started charging for more than 30+ labels/month, and quite honestly wish our team had just used PirateShip to begin with.

The Scooter Hub
United States
Over 2 years using the app
July 7, 2026

This is one of my favorite apps. It makes shipping anything super easy.

SaraEnnis
United States
8 days using the app
April 20, 2026

I have been using them since 2022 and have had little to no issue. Any issue or question i had was answered or fixed super quick. Support is active and very helpful.

Regal Fine Jewelry
United States
About 2 years using the app
April 8, 2026

Have used Pirate Ship for many years now. Love it. Easy to use, and give us the best price available. I love the ability to use both USPS and UPS (We used to be 100% USPS, but over time and the severe failure of USPS - we now ship 98% UPS and are so much happier with much more reliable deliveries!! The 2% that still go USPS is due to huge remote area delivery fees on occasion - and/or of course PO box addresses , or Hawaii and Alaska where obviously it cant go UPS ground. We would be devastated if Pirate Ship ever went away ! Also love the ability to do a quick insurance claim for the very few times - a package has gone rogue or got damaged.

Made in the Shady
United States
Almost 4 years using the app
April 7, 2026

Using PirateShip has been such a great decision! It's easy to use and saves me a lot of hassle. Not only can I get the labels for shipping a bit cheaper, I can even schedule a pickup for my packages.

Foxpirate's Art
United States
10 months using the app
April 7, 2026

I'm a small (micro) business. I tried three different shipping companies and have settled on Pirate Ship. I've been using them for 3+ years now and I have nothing but good things to say. The rates, the ease of use, and overall experience has been very good!

Jennifer's Handmade Soap
United States
Over 4 years using the app
June 19, 2026

Simplifies my shipping system so much!! I don't know what I would do without it!

Battle Born Pins
United States
Almost 3 years using the app
June 19, 2026

Absolutly love PirateShip! Have been using it since day 1 of my business and won't go anywhere else!

Granite Mountain Fiber Co.
United States
7 months using the app
Edited July 15, 2026

Easy to use and best prices on shipping. Pirate Ship integrates beautifully with our Shopify store. Orders are imported with their weights making getting shipping costs super easy. We can do large batches of orders at a time. Very efficient for getting the orders out! Also, fantastic customer service. If you have a question that isn't in their FAQ's, someone always gets on the chat fairly quickly. We just love using Pirate Ship!

The Art of Home - Jacquelynne Steves
United States
Almost 5 years using the app
April 4, 2026

Every merchant should be using Pirate Ship for their shipping needs! I appreciate their friendly support (ahoy matey), their user-friendly interface, seamless integration with my Shopify store and of course their cost-effective fees. I have been using them for 10 years and wouldn't use anyone else.

The Flirtation Station
United States
About 2 years using the app