Reviews (185)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

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Merchants describe this as a free, small‑business‑friendly shipping tool with no subscription or hidden fees, offering much lower USPS and UPS rates than retail or other apps, including strong international options. The Shopify integration is seamless and fast, with batch shipping, scan forms, and smart presets. Merchants praise the intuitive interface, reliable syncing across channels, and responsive live‑chat support that helps resolve carrier and insurance issues.

February 11, 2026

I don't normally leave reviews (either good or bad), but recently PirateShip came through with a hail mary save for Etsy. I would give them 10 stars if I could!!

PirateShip is amazing in every way, easy to use, customer service is top notch, I can ship my orders from Shopify & Etsy all in one place, and the price is unbeatable. I've tried other shipping platforms, but I'll never go back and will be a PirateShip customer for life!

StickersbyStephanie
United States
Over 5 years using the app
February 8, 2026

I was paying another online shipper for years. Found pirate ship that was free and so much more user friendly. Customer service is hands down the best. Integrated into Shopify with ease and no issues. 100% recommend.

Braydini
United States
Over 4 years using the app
February 6, 2026

I use pirateship for all my businesses (and there are at least 5) - it's easy, the interface is great, the customer service is REAL people. Submitting damage claims is a breeze and are actually paid out - incredible. I tell anyone who is shipping anything business wise or not, pirateship is your friend.

Dio Candle Company
United States
Over 3 years using the app
February 4, 2026

I cancelled all the shipping apps I was paying a monthly fee for and now only use Pirate Ship. The interface is set up SO much better than Shipstation and similar apps. If you have a lot of orders, it is WAY easier to batch ship on Pirate Ship than it is anywhere else. The customer support is amazing and always knowledgeable and on-point. I have never seen any glitches on Pirate Ship like I do with other apps. And the best part is -- this app is completely free of monthly fees and has the cheapest international postage options. I recommend it to literally everyone in all of my small business groups I am in. The only thing it doesn't offer that I would love to see at some point is a split-ship option. But I just use Shopify for those one-off orders that I need to send out in multiple shipments. Best app ever! ARRRRRRRR!

RunMotivators
United States
About 7 years using the app
February 3, 2026

Pirate Ship has the lowest shipping cost around. Free to use. Very simple to create labels with direct import from Shopify. Their customer service is top notch as well and responds fast. Overall, I would highly recommend using Pirate Ship.

Mistercola
United States
Over 5 years using the app
January 30, 2026

Amazing customer service and always the BEST pricing. Can't go wrong. A+ integration, just wish notes/gift notes would import into PirateShip so I didn't have to manually print them out ;O;

Weighted Wildlife
United States
12 months using the app
January 30, 2026

I enjoy using Pirate Ship. I've been using them for over 4 years now. The customer service is great. I like their easy to use dash board, which makes my life easier. I have recommended them to several business friends . Great service

Push Classic Collections
United States
Over 3 years using the app
January 31, 2026

Love using Pirate Ship for my Shopify store, my PayPal sales, etc.. Integration has been seamless, and I've never had any trouble getting in touch with someone from customer service when I've had questions or had to make an insurance claim. Recommend Pirate Ship to all. Customer Service is outstanding.

The Wooden Nail
United States
Almost 3 years using the app
January 30, 2026

I love Pirate Ship. It’s incredibly easy to use and saves me a ton compared to buying shipping elsewhere—especially for UPS international. Connecting it to my Shopify store was quick and painless. And honestly, the pirate theme just makes it more fun to use. (It even helped get my son interested in helping me get packages ready to ship!)

Daddy's Homemade Syrup
United States
Almost 2 years using the app
January 31, 2026

Easy to use, good dashboard, efficient and most importantly, actual people for customer service. I am sick of AI chat bots for customer service and that alone is enough for me to stick with PirateShip. We don't have issues often, but if I do have a question or problem, I REALLY appreciate the prompt reply and helpful customer service by humans

Lotus Tribe Clothing
United States
Over 5 years using the app