Reviews (185)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

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Merchants describe this as a free, small‑business‑friendly shipping tool with no subscription or hidden fees, offering much lower USPS and UPS rates than retail or other apps, including strong international options. The Shopify integration is seamless and fast, with batch shipping, scan forms, and smart presets. Merchants praise the intuitive interface, reliable syncing across channels, and responsive live‑chat support that helps resolve carrier and insurance issues.

January 8, 2026

I have been using Pirateship for a few years, and their customer service is outstanding. Their dashboard is easy to use and doesn't lag like other services. What I don't like is that they have increased their prices on shipping. They used to be on par with shopify but now Shopify has cheaper rates than they do. I only use it occasionally now.

The Kings of Styling
United States
About 6 years using the app
December 2, 2025

I Love Pirate Ship! for all my shipping needs and my Shopify store. Integration has been seamless, and I've never had any trouble getting in touch with someone from customer service when I've had questions or concerns.

Not sure if I can say this here, but cheaper than Shopify shipping!

West Coast Fashion Finds
United States
12 months using the app
November 24, 2025

We moved all of our shipping services to Pirate Ship this year. The migration with Shopify was quick, easy and seamless. Tech support is responsive and follows through with your issue. Rates are unbeatable! Thrilled to work with this wonderful service!

Saratoga Peanut Butter
United States
5 months using the app
November 24, 2025

I have used Pirate Ship for many yaers to send packages worldwide. They are simple to use, have great rates and make my business so much easier. And I love their Simple Export Rate for international packages (under 4 pounds). Their customer service is quick to respond and I am happy to continue using them for my Shopify orders as well as other aspects of my business.

Sarah Biglow USA Today Bestselling Author
United States
12 months using the app
November 24, 2025

Integrating PirateShip with Shopify was quick and painless, eliminating a ton of copy/pasting that would normally be necessary were my accounts not linked, and I know I'm getting competitive rates and an online GUI that's simple to use.

The only missing piece of the puzzle however, would be a way for PirateShip to *push* shipping rates into the Shopify checkout path so customers can proactively choose how they want their items sent. Of course this would also need to include things like the ability to add a fixed or variable upcharge for shipping materials and resources, but that's less critical.

In short -- if you use Shopify, get this!

Culimer Equipment LLC
United States
Over 1 year using the app
November 23, 2025

Fantastic App! Reliable Integration, Best Rates, and Effortless Workflow.

I’ve been using Pirate Ship long before switching to Shopify, and the ability to integrate the two was one of the main reasons we made the move. The setup process was incredibly straightforward, and syncing our orders took only a few clicks.

Since integrating Pirate Ship with Shopify, the experience has been flawless. Orders always sync correctly, tracking information automatically pushes back into Shopify, and customers can receive shipping notifications through Pirate Ship while still being able to view their order status and tracking right from their Shopify account. That level of automation saves time, reduces errors, and helps maintain a smooth customer experience, which we are all looking for.

Pirate Ship consistently offers some of the best shipping rates available, and the platform itself is intuitive, fast, and easy to use — from creating batches to printing labels and handling tracking, less off of my plate as a solopreneur.

The only improvement I could imagine is being able to use Pirate Ship directly inside Shopify instead of needing to open the Pirate Ship site — but even with that step, the process is still quick and seamless.

If you're looking for a reliable, affordable, and easy-to-use shipping solution for Shopify, Pirate Ship is absolutely worth it. I wouldn’t want to run fulfillment without it.

Crafty Stamp Co
United States
12 months using the app
November 21, 2025

I love Pirate Ship. It's really easy to use, and provides me substantial savings over purchasing shipping, especially for UPS international. It was super simple to get it connected to my Shopify account. It's also pirate themed, which I love.

Best Bubble Tools
United States
Over 3 years using the app
November 21, 2025

Hey there, just wanted to shout out!

Pirate Ship has been our shipping company for years.
They are always right there to answer questions, refunding is easy peasy and international is super easy as well. We integrated both shopify and etsy with no problems. Their rates are the best we have found over the years.

I would say is you have any questions or fears go directly to Pirate Ship and chat with them about making the switch or integration.

Earth Bands
United States
About 4 years using the app
November 21, 2025

I love PirateShip and their rates are amazing! I run a small business and ship maybe 1500 to 2500 packages a year. I use primarily UPS and USPS and their rates seem to be fantastic based on what I see. I usually open my Shopify store on one screen and PirateShip on the other. I select labels and print directly from PirateShip. It integrates/syncs with Shopify seamlessly. Delivery dates seem to fairly accurate. Their chat support is also excellent. No complaints here!

Secure-A-Skelly
United States
About 2 years using the app
December 7, 2024

As longtime Shopify Plus customers who signed up for Pirate Ship via the app store, our shipping was halted without notice. Chat support then demanded a photo of me holding my ID to resolve the issue. Why wasn’t this requirement addressed when the account was created? I have no idea who’s requesting my ID over chat, and this lack of transparency feels unprofessional and concerning.

Texas Hill Country Olive Co.
United States
7 days using the app