Reviews (185)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a free, small‑business‑friendly shipping tool with no subscription or hidden fees, offering much lower USPS and UPS rates than retail or other apps, including strong international options. The Shopify integration is seamless and fast, with batch shipping, scan forms, and smart presets. Merchants praise the intuitive interface, reliable syncing across channels, and responsive live‑chat support that helps resolve carrier and insurance issues.

April 18, 2024

Terrible for scale. Never use if your'e an Amazon seller.

They send automated messages even after we disabled it, their support is no help. It's risking getting our high volume business banned on amazon and has hurt our customer service.

Their customer service actually used be good, now it's outsourced garbage.

OrnamentallyYou
United States
Over 3 years using the app
October 24, 2023

i am not get the point regarding this app,
i entered same dimensions and weight as in shopify default shipping service.
UPS was a little cheaper in Pirate app , Priority USPS is same 1in1, usps is the same or even higher cost.
BUT this app has $100 insurance while shopify has $200 + , and according to another review it is very difficult to get ant reimbursement from insurance from this app.
+ interface is tricky, need to spend more time to process the shipment.
hmm. not sure

maybe sometimes it will be cheaper but 1 insurance claim will make this not reasonable. will play with it around more...
if you have basic plan in shopify maybe this will be a solution.
if pro plan - it will be not reasonable

F.O.X Nails USA
United States
15 minutes using the app
April 8, 2026

PirateShip is my go-to shipping platform! They are incredibly simple, intuitive to use, great customer service, and offer pretty much the best shipping pricing around. Thanks for your great service!

Nosy Dog Soaps
United States
Over 5 years using the app
April 6, 2026

We have used PirateShip since we started in 2019 - absolutely love the simplicity, user ability, and customer service that they provide.

Guide Dots
United States
9 months using the app
April 3, 2026

I love PirateShip! It’s so easy to use and sync with Shopify and eBay.

Elle & Beck
United States
Over 5 years using the app
April 4, 2026

We use Pirate Ship for all of our shipping needs. It is easy to use and saves us time and money. Absolutely love it!

Little Blessings Bath & Body
United States
About 3 years using the app
April 3, 2026

Absolute best shipping app I wouldn't use anything else it's perfect for my business and my customers love it as well

Féline Couture
United States
10 months using the app
April 4, 2026

I've used PIrate Ship since I started my business and I've been very pleased with this integration. It works great for us!

Summit St Shop
United States
Over 5 years using the app
April 4, 2026

i used it for all my international orders with way better rates available and the customer service has always been great at helping when there was shipping issues or questions!

IdentityPollution
United States
Over 4 years using the app
April 4, 2026

I do not give praise cheaply but Pirate Ship deserves all of it. They make everything simple, professional, and funny. Rarely have I used an interface so easy and intuitive. I find the service second to none for online services. Keep up the great work ya pirates.

Hammerdog Games
United States
Over 4 years using the app