Reviews (185)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

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Merchants describe this as a free, small‑business‑friendly shipping tool with no subscription or hidden fees, offering much lower USPS and UPS rates than retail or other apps, including strong international options. The Shopify integration is seamless and fast, with batch shipping, scan forms, and smart presets. Merchants praise the intuitive interface, reliable syncing across channels, and responsive live‑chat support that helps resolve carrier and insurance issues.

April 3, 2026

Reliable, value and competitive shipping prices. Easy interface. Have been using for 6 years and will continue!

Emmerie Boutique
United States
Over 6 years using the app
March 2, 2026

I've used them for years. Simple to use, but complex enough for my needs. And their support staff is very responsive...and humorous.

Joyful Noise, Inc.
United States
Over 7 years using the app
February 18, 2026

Best shipping platform around! Pirate ship saved us $1000's last year and their customer service is top notch!

The Preachers Daughter Candle Co
United States
Almost 4 years using the app
February 5, 2026

love, love, love. Easy set up, no extra fees, very efficient customer service. I recommend Pirate Ship to every business owner.

European Excellency
United States
Over 1 year using the app
February 5, 2026

We've been using Pirate Ship for years for our other platforms and personal use, so when we discovered that they also had a Shopify app, it was a no brainer. Easy to set up, easy to use, always the lowest prices, and absolutely the best customer service around....can't recommend highly enough!

Cottonwood Surplus Sales
United States
7 months using the app
January 31, 2026

I will always use Pirateship for all of my shipping needs. Super user friendly, the absolute best prices and the customer service is top notch.

The Bag Makers Workshop
United States
About 4 years using the app
January 30, 2026

We've been using Pirate Ship for several years. The platform is easy to use and affordable.

Dani's Vintage Treasure LLC
United States
Over 3 years using the app
January 30, 2026

Absolutely love Pirate Ship. They are so quick with customer service and their app is easy to use. No complaints, just praise!

Pretty Personal Gifts
United States
Over 7 years using the app
January 30, 2026

The BEST!!! Best rates and literally the best support ive ever received from ANY company ive ever dealt with. I recommend it to everyone and they all thank me.

Factory Minibikes
United States
Almost 6 years using the app
November 23, 2025

Amazing App, Customer Service, and Savings. Pirate Ship has really helped our small business grow, but it does have its limitations. We will continue to use their service as long as we can.

Palestine Drinks Shop
United States
About 1 year using the app