Reviews (185)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a free, small‑business‑friendly shipping tool with no subscription or hidden fees, offering much lower USPS and UPS rates than retail or other apps, including strong international options. The Shopify integration is seamless and fast, with batch shipping, scan forms, and smart presets. Merchants praise the intuitive interface, reliable syncing across channels, and responsive live‑chat support that helps resolve carrier and insurance issues.

November 21, 2025

Great cheap shipping which integrates well. Seriously, you will be blown away at the rates they quote.

A. T. Guys
United States
Over 1 year using the app
November 21, 2025

Love using PirateShip for my Shopify store. Integration has been seamless, and I've never had any trouble getting in touch with someone from customer service when I've had questions or had to make an insurance claim.

Bleak Boutique
United States
Over 3 years using the app
March 22, 2025

integrations with shopify is not working

TOBINSHOP
United States
5 months using the app
September 6, 2024

Simple to use, and allows me to choose my own return address on the label. Exactly what I needed!

Heart Club
United States
About 2 hours using the app
July 3, 2024

Pirate Ship is phenomenal. Simple, easy to use, and great customer service that has always made me smile when talking to them.

Skeletunes Records
United States
Over 1 year using the app
July 19, 2017

Top notch customer service and great prices!

Heat Hot Sauce Shop
United States
16 minutes using the app
January 16, 2023

I've used a few shipping managers and Pirate Ship is the best! Easy to use and absolutely the best rates available.

Positiontech
United States
4 days using the app
March 8, 2018

Pirate ship has been a god send for my business and the continuous updates & stellar customer service are bonuses. I've been telling other entrepreneurs I know to jump on board.

V Tox Intimate Health Wellness
United States
2 months using the app
September 4, 2018

This app is great. The customer service is outstanding. They reply very quick and are very helpful. And on top of that the app is free! I am very glad I found Pirate Ship.
www.kerstinsnatureproducts.com

Kerstins Nature Products
United States
13 days using the app
September 8, 2021

This app is 100 times better than shipping easy or shiphero. Its so simple to use and they have GREAT rates. Highly recommend anyone trying to ship and dont want a pain in the butt app. Go with this app and they answer FAST too

Sakoon USA
United States
3 days using the app