Reviews (185)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a free, small‑business‑friendly shipping tool with no subscription or hidden fees, offering much lower USPS and UPS rates than retail or other apps, including strong international options. The Shopify integration is seamless and fast, with batch shipping, scan forms, and smart presets. Merchants praise the intuitive interface, reliable syncing across channels, and responsive live‑chat support that helps resolve carrier and insurance issues.

January 2, 2019

I have been using Pirateship for 2 years now. Great customer service, and they are always upgrading for the better. Thanks Bjorn. https://www.authenticbagsonly.com

Authentic Bags Only
United States
About 1 year using the app
Edited May 1, 2020

We like Pirate Ship. It's really simple to use and prices are goods, especially for international shipments under 4 pounds. The team support responded to me quickly when I asked questions. Thank you!

Côté Cuir
Canada
About 1 hour using the app
December 2, 2019

Hands down the best company we have ever worked with in the past 15 years of being in e-commerce. I can't recommend them enough. Their program is top notch and always quick to answer any little questions we have had.

Scrapbooking for Less
United States
About 1 year using the app
September 23, 2019

Just what I was looking for! Because Shopify doesn't offer a USPS Scan Form by default I have been struggling to find an app that doesn't charge a monthly fee just so I could access this BASIC feature. PirateShip has saved the day! Thank you!!

SheMugs
United States
12 minutes using the app
September 28, 2020

I haven't had any issues with this app. I was getting a ton of abandoned carts for international orders, but once I added this app I was able to offer cheaper international shipping and it has helped lessen that. The platform is simple and easy to use!

Forartssakecosmetics
United States
About 2 months using the app
July 7, 2022

I am so happy with Pirate Ship. The app is easy to use and the prices are great. They recently got better pricing with USPS and passed on the savings to us. I really appreciate that I can quickly see is USPS or UPS is better for pricing and/or delivery time. The customer service is amazing, very responsive and beyond helpful. Thank you!!

Plymouth Cards
United States
Over 1 year using the app
September 30, 2020

I've been using Pirate Ship for years with Etsy and just made the switch over to Shopify. I've always loved them and love how I can save packages in the system for quick and easy shipping. I also love how it saves my addresses and can easily integrate whatever seller platform I'm using. Not to mention, the prices are way cheaper than shipping normal USPS/Etsy/Ebay prices. I love Pirate Ship and I'm glad to see I can still use it with Shopify!

Southern Roots Sisters LLC
United States
About 6 hours using the app
September 24, 2019

Wow. I happened to come across this app in the shopify e-university when trying to find out how to create a scan form with my labels (which, spoiler alert - shopify does not have this capability) and someone mentioned Pirate Ship.

I downloaded it last night through the app store, created an account, verified my email address and this morning I created shipping labels and a scan form without a hitch.

Right now, I'm going with an A+ for this app. It's freaking FREE, guys (you just pay for your postage which is, as they claim, the lowest rates available).

And the reporting is pretty awesome. I can't tell you how much of a deep dive it is in shopify to find out about packages shipped and were they delivered. With Pirate Ship the reports are quite extensive.

Well done!

paperwhimsy
United States
About 16 hours using the app
Edited June 17, 2020

Amazing! I can't belive I didn't use this ealier! I was looking for a way to print out 50 labels at once for a large sample order, and went to Stamps.com first. It was awful! 1 hour on the phone with those guys, only to find out they had an error in their system and couldn't upload .csv files. Tried 2 other places, wasted at least 3 hours, and found these guys. 5 min later, super easy and intuitive ALL my labels were printed.

Decided to try it w/ Shopify, as we usually ship same size packages, and printed all my days orders in about 2 min, + it integrated super smooth with Shopify to mark them fulfilled and email customer tracking. Has already saved me a ton of time. If you're still using Shopify to fulfill orders STOP and use this!!

PS... I maybe write 2 reviews a year, this one really wowed me. 1,000 stars for sure. Awesome work guys!

Root'd
United States
4 days using the app
January 17, 2019

This app and the customer service from Pirate Ship goes far beyond our expectations. Strongly recommended.

Rock Paper Shears
United States
11 months using the app