Reviews (76)

Overall rating
3.3
Counts per rating level
  • 34% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 17% of ratings are 3 stars
  • 12% of ratings are 2 stars
  • 18% of ratings are 1 stars
March 22, 2024

Nice idea, but after installing most of the time the "There's a problem loading this page" message in the admin interface. Cache, Cookie Reset etc. didn't help. It's seems to be still in beta.

Adrianos
Switzerland
27 minutes using the app
Shopify replied April 8, 2024

Thanks for the feedback. We're sorry that the app isn't working right for you. We're always working on bug fixes and will catch what is causing your problems asap. We apologize for the inconvenience.

January 6, 2025

Always room for improvement.

TradeShowPlus
United States
About 2 years using the app
Shopify replied January 8, 2025

We agree! Thanks so much for the review. We genuinely appreciate the feedback. When it comes to specific things to improve, feel free to reach out to planet at shopify dot com. We love hearing from users and take suggestions seriously. Thanks again!

November 21, 2024

I like it.

Jorinde.Swiss
Switzerland
8 days using the app
Shopify replied November 22, 2024

Your feedback is really appreciated 💚 Thanks so much for taking the time and for using Planet.

March 26, 2024

Great initiative. Very easy to get set up and running.

Aurelia Soapworks
Sri Lanka
4 days using the app
Shopify replied March 27, 2024

Thanks so much for the feedback! We really appreciate it.

March 12, 2024

Great app to very easily assist with carbon offsetting. Super helpful to our business.

Horsham Coffee Roaster
United Kingdom
Over 1 year using the app
Shopify replied March 25, 2024

Thanks so much for the feedback! We're thrilled to be able to help your business!

January 17, 2024

Great App!

Villegas Editores
Colombia
About 2 months using the app
October 13, 2024

There was no charge with your permission and the charge was not authorized by you.

Superneox™
Hong Kong SAR
7 months using the app
Shopify replied October 17, 2024

Thanks for the note. Planet users are never charged without permission. Planet users can also customize their "billing cap," which guarantees there will be no Planet charges above that customized threshold. Finally, Planet users can choose to enable customers to pay (instead of paying themselves). We'd be happy to unpack these options – reach out to planet at shopify dot com if you'd like to learn more.

July 7, 2024

我安装之后已经销售很多订单了,为什么数据面板还是空的

KungFuKingSocket Store
Hong Kong SAR
3 months using the app
Shopify replied July 11, 2024

我们对造成的混乱深表歉意。这是由错误引起的,现已修复。感谢您的联系,如果您遇到任何其他问题,请告知我们。

April 27, 2024

Sono felice di dare una mano a migliorare le condizioni del nostro pianeta, i clienti acquistano più volentieri, sono iniziative molto belle, se tutti facessimo la stessa cosa sicuramente vivremmo in un mondo migliore.

Eternal Parquet
Italy
About 1 month using the app
Shopify replied May 13, 2024

Grazie mille per far parte del commercio sostenibile!

April 18, 2024

PLANET is an excellent application because it eliminates shipping costs and acts significantly with its plans and initiatives in favor of the environment for a long period of ten to a thousand years.

DIGITAL OFFICE ELECTRONIC
Italy
21 days using the app
Shopify replied April 22, 2024

We really appreciate the feedback! Thanks so much!