Reviews (116)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑value “single source of truth” for ecommerce and marketing data, especially with multiple stores or brands. They like the easy integrations, customizable dashboards, and automated reports for tracking CAC, ROAS, LTV, and profit. Many rely on it daily to spot funnel issues and compare channels and markets. Support and onboarding are praised as fast, hands‑on, and responsive to feature requests.

March 31, 2023

Polar Analytics has been a game changer for us regarding analytics and insights. CAC and channel performance with one click and so much more. And the support is amazing, I think I had 10 requests and questions the last two days, and the Polar Analytics team jumped in and helped within minutes and even built reports for me. Amazing tool even greater support. Thanks a lot.

GO PRIMAL
Austria
6 months using the app
June 14, 2023

We use Polar following a change of solution. We needed a high-performance app that was adapted to our business. Not all the features are available yet (export over 1000 lines, customize charts, customize member access, etc.) but Polar is very attentive to our needs and works hard to respond quickly. Support is very responsive, which makes it easy for teams to get to grips with the solution.

Nutrimuscle
Belgium
4 months using the app
March 29, 2022

At first we wanted use Tableau or Power BI... And we have found that gem.
Since we used Polar Analytics we are able to understand our business everyday. Here the benefits of Polar Analytics :
-Less time of reporting
-Every people of the team can access and understand the data.
-Understand yor cohorts
-You can anticipate the sold out with the forcast solution
-You can Kill product with Low LTV
-You can construct product bundles for better recomandations At the end we have increase +20% growth. I bet tomorrow there will be two kinds of business, shops who use Polar and the others.

Nomasei
France
5 months using the app
May 31, 2023

Polar Analytics is an exceptional data analysis tool that stands out for its user-friendly interface, powerful features, and comprehensive reporting capabilities. The intuitive and well-designed interface makes navigating through the platform a breeze, allowing users with limited technical expertise to easily access and analyze data. The tool's data visualization capabilities are remarkable, offering a wide range of charts, graphs, and visual representations that make it easy to understand complex data relationships. The advanced analytics features, including statistical functions, predictive modeling tools, and machine learning algorithms, enable users to perform in-depth analyses and make data-driven decisions with confidence.

In addition to its analytical prowess, Polar Analytics excels in data governance and security. The platform ensures the privacy and integrity of sensitive data, adhering to the highest security standards. Granular control over data access, user permissions, and activity auditing provide peace of mind when working with sensitive information. The exceptional customer support from the Polar Analytics team, along with extensive documentation and training resources, contribute to a smooth onboarding process and help users maximize the tool's potential. Overall, Polar Analytics is a valuable asset for any organization or individual seeking to unlock the full potential of their data and make informed decisions based on meaningful insights.

beFesti.
Netherlands
6 months using the app
December 26, 2024

Polar Analytics is an essential tool for any Shopify-based operation. It delivers robust insights that give us a clear view of our performance and help us identify opportunities for growth. The user interface is incredibly intuitive, and their support team is top-notch—always quick to respond and eager to provide practical solutions. Highly recommended for anyone looking to take their eCommerce business to new heights!

Loog Guitars
United States
Almost 2 years using the app
December 21, 2023

Love Polar ! Save us so much time for the analytics, and the team is awesome.

blime
France
12 months using the app
May 7, 2023

The "Free to install, $0.1 per monthly tracked order" plan above only applies to over 10,000 orders a month - this isn't written on the Shopify app page, only on their website.

I spent half an hour setting the integrations up before realising this; it would have saved me wasting the time if it was clearer.

Giving them five stars though as it's not really about the product.

FatWheelScoot
United Kingdom
About 2 hours using the app
April 25, 2025

Installiert, wollte mich einloggen, via Gmail über den angebotenen Button.
Danach folgt eine Fehlermeldung, dass keine privaten Emails erlaubt sind, also kann ich das Tool gar nicht nutzen. Schade

Minseart
Germany
5 minutes using the app
September 18, 2023

Switched over to Polar Analytics a few months ago. Before we were using Triple Whale. Polar has been great -- it gives me the same data as Triple Whale plus a lot more. The customer support from Abby has been excellent as well. Highly recommend.

Robin Golf
United States
5 months using the app
September 4, 2023

Polar Analytics has been a really valuable tool for our commercial and marketing reporting. We've been using this for a while now, and throughout this time we have been seeing more new features which has been great - always good to see our feedback being incorporated into making the product even better. The customer service is excellent too, with speedy and helpful responses.

Fluus
United Kingdom
7 months using the app