Reviews (116)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑value “single source of truth” for ecommerce and marketing data, especially with multiple stores or brands. They like the easy integrations, customizable dashboards, and automated reports for tracking CAC, ROAS, LTV, and profit. Many rely on it daily to spot funnel issues and compare channels and markets. Support and onboarding are praised as fast, hands‑on, and responsive to feature requests.

May 12, 2023

Was about to install the app, but the app asks me to verify email adress based on an email i never recieve. Now I have unstalled the app. Doesnt seem very professional.

Skechers.dk
Denmark
6 minutes using the app
Polar Analytics replied May 16, 2023

David here, CEO of Polar. I'm very sorry to hear your first 10 minutes experience at Polar wasn’t stellar.

The sign-up error you encountered was because the verification email bounced - which explains why you didn’t receive the confirmation code.

We tried contacting you multiple times via Email and on Linkedin to resolve this but unfortunately, never heard back from you. We have created a new account for you that's already verified and invited you to it, so you can start your free trial of the app.

I value your feedback and frustration as it seems to be an important topic for you, and I really hope we can get you back on the right track. The whole Polar team would love to support Skechers in your data journey.

All the best,
David
Co-founder & CEO of Polar Analytics

January 11, 2022

Great tool to have an overview in one place of our online performance. I recommend it! And I would like to add, there is an amazing support team always here to help us out or develop something new based on our feedback!

DAWN GmbH
Germany
About 2 months using the app
February 21, 2023

Polar est une appli vraiment intéressante. Ce qui fait son point fort, c'est la personnalisation. Polar permet de créer des dashboards et des KPI spécifique très facilement. De plus, leur SAV est très réactif et directement sur slack.

Popee
France
8 months using the app
January 24, 2023

Polar Analytics est un outil incroyable pour regrouper toutes les données utiles au fonctionnement et au développement de votre e-commerce. L'équipe support est incroyable, toujours disponible pour vous aider. Nous recommandons cet outil à 100 %.

My Little Day
France
3 months using the app
December 22, 2022

This tool is incredibly helpful in combining data and identifying opportunities. The support, above all, is not only very skilled, friendly and quick, they really go out of their way to ensure that you are able to get all out of the tool. Go try it!

takeaware.nl
Netherlands
About 2 months using the app
Edited May 11, 2023

Lots of variables that you can use to build you reports, which makes it flexible. The support team is super helpful. The app is relatively new, so many updates are happening. Sometimes this creates small set backs, but team is always on top to fix this!

MUD Jeans EN
Netherlands
2 months using the app
October 8, 2021

Best analytics app for Shopify! I've tried a lot of tools in the past: Supermetrics, Data Studio, Databox, and none of them were working for me... The data wasn't accurate and I couldn't combine all my data. Really happy that I've found Polar Analytics! 100% recommend.

boutique-pettywell
France
About 18 hours using the app
July 1, 2022

Logiciel très intuitif et agréable à utiliser tous les jours. L'équipe support nous forme quotidiennement et se rend toujours disponible pour répondre à nos questions. En plus, ce logiciel ne cesse d'évoluer avec de nouvelles fonctionnalités. Je le recommande vivement !

Polène
France
Over 1 year using the app
Edited March 16, 2023

Polar is easy to setup and offers tons of value, KPI's and metrics out of the box. 100% plug&play for ecom with the option of adding custom metrics too.

The best thing about Polar is the user experience and the ease of use.

I highly recommend it to other brands on Shopify looking to integrate their data into one platform.

kongessloejd.dk
Denmark
5 months using the app
Edited March 3, 2023

I use Polar Analytics for 6 month now and it's really helpful to track data daily and make reports. The team is always there if I have a question or need explanation on something. Moreover, the tool evolve very often with new metrics, more customization in order to meet all customers need. If you need a reliable tool for data, try this one.

Nénés Paris
France
About 1 year using the app