Reviews (116)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑value “single source of truth” for ecommerce and marketing data, especially with multiple stores or brands. They like the easy integrations, customizable dashboards, and automated reports for tracking CAC, ROAS, LTV, and profit. Many rely on it daily to spot funnel issues and compare channels and markets. Support and onboarding are praised as fast, hands‑on, and responsive to feature requests.

April 14, 2022

We’d used a few reporting tools in the past and were looking for something that would give us the reporting needed to help grow the business, integrating in all our marketing channels and reporting on them in one place. Polar has been excellent since day one, some huge pro’s: + Excellent customer service. The Polar team has been very helpful in getting us setup, answering any questions we have and offering great advice. + Easy to use reporting. Our team has found it very easy to use, report on and get useful insights from. + Lots of depth and customisation. The ability to create custom reports and custom metrics has been great and has let us tailor the reporting to our needs. + Their roadmap of development looks very positive, so hopefully it only gets better! We would definitely recommend.

Coes, Golding, Goddards
United Kingdom
About 1 month using the app
Edited June 21, 2025

We have tried 4-5 different analytic apps in the market and NOTHING COME CLOSE TO POLAR ANALYTIC . We were wasting so much time back then (2-3 hours everyday) just to compile and manual input the ads metric across all different platform like a mad man. The fact that this apps have the ability to connect all your data source then convert to your own customs report so you know which part of your sales funnel is broken is already well worth the price! It is a total game changer for us and we 100% recommend it. Bonus: Their support are super friendly and they are willing to go above and beyond just to make sure they delivered value for their users. We requested for a few minor features/improvement and their team just make it happen within a week.. just WOW. Give it a try, you will not regret it!

Flourish Presets: Professional 1-Click Lightroom Presets
United States
Over 3 years using the app
March 25, 2025

Polar Analytics has been a game-changer for our acquisition strategy. The platform seamlessly gathers all our data in one place, making it incredibly easy to track performance and optimize campaigns. Polar has also saved us valuable time by streamlining our analytics process!

Sporty & Rich
United States
Over 1 year using the app
March 14, 2025

Polar Analytics is a great tool, especially for Shopify based e-commerce platforms. We had a smooth onboarding and started to get meaningful insights in our ecommerce data from the very beginning. The wide variety of functionalities and features gives us the opportunity to do a much deeper analysis of our data and helps us to optimize our channels and campaigns. The team is pretty responsive and offers great support.

Club Brugge Shop
Belgium
3 months using the app
January 22, 2024

We were looking for a solution to build our new internal dashboards. We were previously using a 100% GoogleSheets solution, which had the advantage of being 100% customized for us, but was way too slow and manual, not scalable.
We've tried Polar and were convinced in a matter of weeks. Everything we were looking for was possible with this solution.
Also, when we make feature requests, we are listened and heard. One request we had made was implemented within a month!
Top quality software, and a super dedicated and genuinely nice team.
Thanks Polar!

The Loveteam
United States
About 2 years using the app
December 19, 2023

Polar analytics is really a great analytics tool, they also have detailed documentation tutorials and a great and responsive customer support. For brands that are growing fast and needs to take effective rapide smart decisions i would totally recommend the app.

Floky
Italy
7 days using the app
September 1, 2023

Polar Analytics is the best eCom analytics tool!
User-friendly, customizable reports, and seamless Shopify integration, it empowers businesses of all sizes. The standout is the exceptional support team led by Louise, providing unmatched guidance and expertise. In summary, Polar Analytics transforms your Shopify stores with data brilliance.

Bloon Paris
France
8 months using the app
October 1, 2024

before you can try - it requires a sales call.

dryoasisplants
United States
6 minutes using the app
February 7, 2024

If you’re looking after more than one Shopify site, Polar Analytics is a must-have. It pulls all your data into one place, making it way easier to see how your shops are doing. The best part? You can tweak it however you like. Think it up, and you can probably do it with this tool.

Getting started is easy, and soon you’ll be seeing your shop's info clearer than ever. The dashboard is simple to use, so everyone on your team can jump right in and find what they need without any headache.

It's not just about seeing how many sales you've made. You get to understand your customers better, see if your ads are working, and spot new chances to grow your business.

What really stands out is the Polar Analytics team. They’re always there when you need help, super friendly, and actually listen to what you need. They keep making the app better, adding stuff that users ask for.

If you want to make smarter decisions for your shops based on real data, Polar Analytics is the way to go. It’s more than just an app; it’s like having an extra team member who’s always got your back. Highly recommend it for anyone wanting to up their online game!

Quad Lock® Australia
Australia
4 months using the app
September 12, 2023

Amazing customer support, props to Kasia an awesome specialist :)

Loop Mobile - DE
Ireland
4 months using the app