Reviews (116)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑value “single source of truth” for ecommerce and marketing data, especially with multiple stores or brands. They like the easy integrations, customizable dashboards, and automated reports for tracking CAC, ROAS, LTV, and profit. Many rely on it daily to spot funnel issues and compare channels and markets. Support and onboarding are praised as fast, hands‑on, and responsive to feature requests.

January 20, 2023

Polar Analytics has been a game-changer for us as a multi-brand business. Out of all the tools we were looking at, Polar had the best UI & UX. The app is easy to navigate and set up, and it has a wide range of features that have helped us streamline and enhance our business operations. The customer support team is also top-notch, they are always quick to respond and help with any issues or questions that we have.

Thorlos
United States
10 months using the app
January 12, 2023

Our company started using Polar as a trial, after uploading and converting data we quickly saw the benefit in using the one stop location for all data and advertising spend information.

You do need to spend some time diving into its depths to get a true fully integrated experience but it is so worth it. Not only is it the most user friends data integration out there, its also visually the most appealing.

BEST!

Cloud Picker Coffee
Ireland
2 months using the app
April 27, 2023

Polar has been a game changer for us! Not only are we making more informed strategic decisions, but we are overall much more efficient in our analysis. What used to take us hours to create reports now requires only minutes. The user interface is excellent and incredibly user-friendly. Additionally, the service we have received is top-notch. We have been blown away by the whole experience of interacting with the Polar team.

ROAD iD
United States
2 months using the app
June 4, 2023

PolarAnalytics.com is an impressive analytics platform with a user-friendly interface and powerful data analysis capabilities. The customizable reporting, robust data security, and excellent customer support make it a top choice for businesses. It offers flexible pricing plans and delivers valuable insights for data-driven decision making. Highly recommended for businesses seeking to optimize their operations and drive growth.

Dr. Ruth Roberts
United States
About 2 months using the app
May 17, 2023

One of the best, if not the best analytics Tools out there.
We are integrated to Multiple Shopify Stores, Google, Microsoft, Criteo, Facebook, Amazon Seller, Amazon Ads, and Klaviyo, and Polar gives us the best analytics feedback from any system that we've used before. Their Custom Metrics and filters are also fantastic and easy to use. Pricing is fair, and very very good value for Customer Service. Excellent team over there in Paris, and always willing to help. Love it.

Solvaderm®
United States
Over 1 year using the app
March 10, 2023

We are an e-commerce startup and do not have resources to build a BI from scratch.

I found Polar in the App store and all it took to get a full BI was to connect the data sources via few clicks.

We wanted to add CAC per country, which was not in Polar, so I reached out to the customer support. I was invited to a call with Abby and Charbel and they figured out a way to do it right on the call. This is why I am writing this review, since they they really went above a beyond to solve our use case.

Thank you

AVEA
United Kingdom
3 months using the app
March 29, 2023

I have tried many connectors and data tools - such as Klipfolio, Supermetrics, Power My Analytics, GDS, ... - and for our Shopify stores this is by far the best and easiest way to collect data and get insights. Polar Analytics include very powerful dashboards and KPIs with amazing flexibility. We also use Google Data Studio for channel data and attribution models. But Polar is best for custom reports and daily KPI monitoring. Easy for anyone in the organisation to use, and yet powerful enough to satisfy the most data hungry person as well. Call me a big fan!

Moonboon Kids & Baby Studio NO
Denmark
7 months using the app
February 24, 2022

I have been using Polar Analytics for some time and it is great to see their growth and how they are always looking to add new features. They are quick to respond to questions - Charbel is the man - and feedback on new features from the user's perspective. If you are looking for the most visually appealing and easy to understand profit and customer analytics - especially if you multiple e-commerce properties in your portfolio then look here first. Near real-time visibility to the performance of your business so you always know whether you are on track and when you aren't to make smart decisions backed by clear data and insights.

Bionoble
France
3 months using the app
April 12, 2021

This app and all of their support is great. Yes, they are young as a company and there is a huge potential which for now remain locked. But if you have multiple store and you want to see every thing in. one place. I did not find better app. Connection to Rechrage, Shopify, GA and Ads system. That is a perfect combo if you do not want to spend fortune on Data team. Definitely there is still lots of work but Polar makes your life easier. We do use it for a big overview. To see what works and what does not. For detail reporting on some specific problem you still need to use something else. But to get the overview and spot issues fast, it is a great app.

Mana™ | Česko
Czechia
4 months using the app
February 9, 2023

I've tried many reporting apps via Shopify, but they have yet to be close in functionality when compared to Polar. Both the UX and customizability are second to none. I am building out my online store data and taproom reporting in a very methodical way that's scalable helping me understand opportunities and wins in my business. The fact that I can solve for how many ounces I'm pouring and what that equates to in kegs for better supply management is awesome. And as a bonus, pushing those to Slack is even cooler. With the help of the excellent customer service of Abby and the team, I've done a lot in a short amount of time and they have been quick to respond when something comes up. Save time and just choose Polar (I wish I did this earlier)

Go Brewing
United States
20 days using the app