Reviews (116)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑value “single source of truth” for ecommerce and marketing data, especially with multiple stores or brands. They like the easy integrations, customizable dashboards, and automated reports for tracking CAC, ROAS, LTV, and profit. Many rely on it daily to spot funnel issues and compare channels and markets. Support and onboarding are praised as fast, hands‑on, and responsive to feature requests.

June 15, 2023

Polay is great and very useful for our needs, easy tool to create and manage our reporting and analytics needs. We've easily created custom reports and plan to do a lot more. But above all - they have great and responsive(!) support - very professional and knowledgeable. Highly recommended.

Woojer
United States
About 1 year using the app
June 28, 2023

We have been using Polar Analytics app for several months now and we are very impressed with its capabilities and the expert CSM team. The app provides powerful features that allow us to track and analyze accurate data in one place. Moreover, the interface is user friendly making it easy to navigate.

mayven
Israel
7 months using the app
February 4, 2021

This is a very robust analytics platform that plays with Shopify VERY well. I have integrated Tik Tok ads, Pinterest ads and Snapchat ads seamlessly which most platforms don't offer. The customer service is top notch as well and they are always willing to work on further integrations if they don't already offer it!

Elevated Faith
United States
28 days using the app
January 18, 2021

My investors think I work really hard when I show off our most recent stats via Polar Analytics screenshots. It comprehensively syncs our performance marketing data and showcases it in such a simple to understand and use way. Polar Analytics is multiple-times-a-day tool for us at Golden Ratio, and I highly recommend!

Golden Ratio Coffee
United States
About 1 month using the app
May 19, 2023

Polar Analytics is the best and easiest-to-use analytics app I've found on Shopify. They come pre-loaded with key marketing metrics (CAC, ROAS and Spend) that we're looking for, and have easily customizable dashboards and reports. Their support has been super helpful as well - if I do not know how to create something, they help right away.

Fashion Eyewear
United Kingdom
6 months using the app
May 24, 2023

Great addition to our Shopify store. Allows for easy access to data in one place, and saves us ton of time when pulling data for reports. The support team is also great, always responds to our requests within a very timely matter and always figure out the solution.

Couldn't recommend Polar any more than I already have, we use it all the time.

Rose Forever
United States
About 1 year using the app
January 21, 2021

After struggling to find an a comprehensive analytics software that gave all the key metrics we needed, including subscription analytics, we found Polar and we have never looked back. We now have access to all the information we require. David and the team are extremely helpful and go above and beyond to assist, I could not recommend Polar enough.

Best Coffee
United Kingdom
About 1 month using the app
January 19, 2022

Polar Analytics is the easiest to use analytics app I've found for Shopify. The UI is the more intuitive than other apps I've tried. The ability to create unique views and report/export against almost any data set means I can get everything I need in one place. Also their customer service is above and beyond if you have any questions. Can't recommend enough!

Country Archer Provisions
United States
About 1 month using the app
December 2, 2022

Really thorough, detailed daily dashboard and deep-dive analytics. I love using the scheduled reports (every day!) to have daily vital signs sent straight to Slack where I can see them easily and make sure I always know what's going on with the key numbers like traffic, conversion, orders, ad spend, CAC and more. Connects to Shopify, Amazon, Google Ads and Analytics, Facebook, Recharge and more.

Mother Root
United Kingdom
About 2 months using the app
February 21, 2022

We've looked for the right marketing analytics data visualization platform for 2+ years, and Polar Analytics has been the best by far. They come pre-loaded with key marketing metrics (CAC, ROAS, Spend) that we're looking for, and have easily customizable dashboards for different looks we want to create. Their support has been super helpful as well - if I do not know how to create something, they help right away.

Homefield
United States
18 days using the app