Reviews (116)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑value “single source of truth” for ecommerce and marketing data, especially with multiple stores or brands. They like the easy integrations, customizable dashboards, and automated reports for tracking CAC, ROAS, LTV, and profit. Many rely on it daily to spot funnel issues and compare channels and markets. Support and onboarding are praised as fast, hands‑on, and responsive to feature requests.

September 27, 2023

Polar has completely changed the way we work for the better. If you have multiple stores, ad accounts, email marketing etc, you need to try Polar asap. UI is amazing, support is super helpful and you can easily create your own custom metrics and dashboards.

MoveActive Wholesale
Australia
8 months using the app
September 6, 2023

I spent months looking for an analytics tool that was able to answer all of our questions and in the end Polar was the one. While there are many powerful tools out there, Polar was the only one that felt like it was designed for our business. The support has been incredible and been super helpful in getting us all set up.

Dirty Labs
United States
4 months using the app
Edited July 23, 2025

We are using Polar quite some time now and it keeps getting better and better. Super easy to use, show all the relevant metrics and the biggest advantages are the manual input and the custom metrics. And Very good customer support.

Cycle
Hungary
Almost 4 years using the app
July 13, 2023

The best Shopify analytics app! Polar has been super helpful for getting specific stats for our business that we can't get with other solutions. The ability to create custom metrics that filter and combine other existing metrics across our platforms is invaluable. Their support team has been great so far and I am looking forward to future updates as they continue to add new features. A little expensive but well worth it.

Wild Man Drinking Company
United States
About 2 months using the app
June 4, 2024

Excellent app that offers really great insights. The level of support you get from the polar team is outstanding, really willing to help, teach and go the extra mile.

Very valuable asset to our business.

Gardenesque
United Kingdom
5 months using the app
December 19, 2023

Great platform to connect data from all our digital channels!

Aarke United States
United States
4 months using the app
December 19, 2023

Great experience to use it and very straight forward as data driven for all eCommerce store. You can reach them from time to time and won't feel bored as you will see the value with them.

Sage and Paige AUS
Australia
Over 1 year using the app
December 12, 2023

One of the challenges of having multiple brands across multiple stores is seeing both blended business wide data and also store by store granularity, Polar makes this a dream!

GROW TROPICALS
United Kingdom
9 months using the app
November 16, 2023

We just hopped on the Polar train, and I've got to give a shoutout to the amazing team. They've been super hands-on, tackling any questions that popped up from the trial all the way through onboarding. Everything's been a breeze so far, and we're pumped to crush our goals now that we've got Polar

Rocky Mountain Oils
United States
About 1 month using the app
October 12, 2023

Game changer! The ability to report and analyze anything your heart desires is amazing. Super flexible platform, and incredible support

Robert W. Stolz
United States
13 days using the app