Pop Convert ‑ Pop Ups, Banners
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (8,713)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this app as very easy to install and use, with intuitive popup and banner setup even for beginners. Many report more email sign-ups, engagement, and purchases, and praise the generous free plan for small or new businesses. They highlight ready-made templates, strong customization, targeting and scheduling options, and AI tools. Support is frequently described as fast, patient, and hands-on, including help with design and setup.
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love this app customer service is super responsive & helpful.
Pop Covert is easy to use and reliable agents to help with any issues you may have. I highly recommend Pop Convert for your pop up needs.
I’ve tested my website speed multiple times on https://pagespeed.web.dev/
, both with and without the app installed. I sent all the screenshots to support, and they told me they would look into it — but to this day, I still haven’t received any update on the issue.
I also asked whether they offer a quiz option in their pop-ups, and the answer was no. When other apps like Klaviyo provide these features, it’s hard to see a reason to continue using this one.
It feels like the support team has become a bit lazy due to the large number of customers they have, and honestly, it seems like they just don’t care anymore.
Update Feb 15, 2026: Since this review, Pop Convert has undergone a major performance overhaul! Now ~70% lighter, optimized for speed, and meeting (often exceeding) the performance benchmarks of top Shopify apps.
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Full response below:
Good afternoon!
First, I want to sincerely apologize that you didn’t receive a timely follow-up from us. That’s on us, and I completely understand how frustrating that must have felt.
Since your review, our developers conducted a deep performance audit and made major improvements to the app. We’ve reduced the app’s footprint by nearly 70%, and we now meet and in many cases exceed performance benchmarks compared to other Shopify apps. These changes required a substantial rewrite of key parts of the application, which is why it took some time, but improving speed and efficiency was a top priority for us!
Regarding quiz options, we’ve added several new form fields over the past couple of months to provide greater flexibility when building forms. These include text fields, date fields, select fields, checkbox fields, radio fields, and switch fields. While it’s now possible to build a full quiz experience, most merchants typically use these for simpler opt-in and data-collection forms.
We also work with a large number of stores that use both Klaviyo and Pop Convert together. In this setup, Klaviyo is typically used as the marketing automation “engine,” while Pop Convert handles holiday announcements, sales banners, and other on-site displays tied to specific campaigns. Merchants appreciate the ease of use of this approach, and we also offer a full Klaviyo integration for those who require it.
We genuinely appreciate you raising these concerns. Feedback like yours directly influenced the work we’ve done. If you’re open to it, we’d love the opportunity to reconnect, test improved performance together, and earn back your trust!
- Pop Convert Team
Great app. Switched over to this one after installing another one that suddenly required an annual contract. This app is easy to use and doesn't seem sneaky with pricing.
Pop-up works well! Really easy to edit and use. The spacers are super helpful
We're so impressed with Pop Convert. It has a ton of great features that have really helped our store, and the interface is surprisingly simple and intuitive. What really stands out, though, is the customer support. We had a question and Mo was absolutely fab fast, knowledgeable, and a pleasure to deal with. This is a must-have app!
The Best Popup Plugin yet! Although I wish one is able to adjust the height as much as they are able to adjust width.
But overall its the best popup plugin I have come across on shopify without a headache like the others...
Good customer service - readily available. Lots of variations available to fit almost any website pop-up need/function.
DO NOT GET IF YOU USE A MAC. COMPLETELY DYSFUNCTIONAL AND UNUSABLE.
I've only recently installed this app but it seems to be pretty good for popups, really good layout and I love the coupon box. The only issue I had with this, was that I also needed to be able to embedded into a page to allow me to collect emails from a page not just a popup. I think this is a limitation and something that has been overlooked during design but has some great features if it's just a popup that you need. I hope they add the ability to embed into a page as this would make this app perfect.
I have just installed this app to my store for a welcoming pop up. It's very good and user friendly. Very functional and convenient. My only comment is on not having the possibility to use the font as the one I'm using in my store. so hopefully we see this in the future updates. It's recommended. I give it 9/10
