Hulk NPS Post Purchase Survey

Hulk NPS Post Purchase Survey

Reviews (73)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
February 12, 2023

Best app ever! The demographics of our buying customers is a very important metric for us. It's easy to get that information, so it's indispensable.

最高のアプリです!
購入したお客様の属性は私たちにとってとても重要な指標です。
その情報が簡単に手に入れられるのでなくてはならないものとなっています。

Nanafu|YUKATA Roomwear
Japan
Over 1 year using the app
HulkApps replied March 20, 2023

Thank you for your review! We are happy to hear that you find our app useful and we will make sure to keep on working on our app in order to have it always meet your expectations.

July 31, 2022

App funktioniert super und arbeitet zuverlässig. Leider fehlen noch ein paar Features, wie die freie Übersetzung in andere Sprachen oder der Export von bestimmten Daten - aktuell muss man immer ALLE Daten komplett exportieren und dann bearbeiten.

Spirit of Eden
Germany
6 days using the app
HulkApps replied September 12, 2022

Hi there!

Thank you for your feedback and your input! We really appreciate it and always try to implement new ideas with our updates.

If you need any assistance, please do let us know!

Best regards :)

April 6, 2023

App is very useful and functional. Best thing: it had a little error which I reported to customer service. Extremely friendly and very helpful. They finally fixed the problem, which makes the app even better.

Laibmann Online Shop
Germany
3 months using the app
HulkApps replied June 8, 2023

Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.

We appreciate your feedback and we thank you for your patience and continued loyalty.

March 1, 2023

Great app, where you can create any question you want and reporting is great aswell. Will use this app for many months

Autoscheibenwischer24
Germany
12 days using the app
HulkApps replied March 20, 2023

Thank you for your review! We are delighted to hear that you are finding our App useful! We strive to make the user experience as seamless and intuitive as possible, and your feedback is much appreciated.

July 29, 2022

Super App mit wertvollen Funktionen für den Post-Purchase Survey! Alle Funktionen sind übersichtlich und gut anpassbar.

Mynt
Germany
2 days using the app
HulkApps replied September 12, 2022

Hi,

Thank you for your feedback! We are happy you find our app helpful and clear since that is our goal!

Should you need anything, please let us know!

Kind regards :)

March 2, 2023

Great app with a low price. I recommend it, it does its job very well and the customer service is always ready to help!

American Uncle
Italy
9 months using the app
HulkApps replied March 2, 2023

Thank you for the kind words! If you need anything else, you know where to find us.

June 7, 2023

Hyvin toimii ja helppo asentaa.
Hyvin toimii ja helppo asentaa.
Hyvin toimii ja helppo asentaa.
Hyvin toimii ja helppo asentaa.

Visor Extranet Suomi
Finland
8 days using the app
HulkApps replied June 7, 2023

Kiitos palautteesta!

December 8, 2023

Die zwingen mich dazu daher .... Die zwingen mich dazu daher .... Die zwingen mich dazu daher ....

Genkidama.de - Anime Onlin Shop
Germany
About 3 years using the app
HulkApps replied December 11, 2023

We're truly sorry to hear about your experience with our Hulk NPS Post Purchase Survey. We understand that your interaction with our app did not meet your expectations, and for that, we sincerely apologize. It seems like there might be a misunderstanding and we urge you to reach out to our support team who are equipped to assist you better. Reassuringly, we're actively working to provide a better user experience. Your feedback helps us immensely in this process.

Danke, dass Sie uns die Gelegenheit gegeben haben, es richtig zu machen.

Viele Grüße,
Das HulkApps-Team

July 7, 2021

I had an issue just after installing the app cause the submit button didn't works. I contacted the support which was really effective! They solved the problem in one day.
Regarding the app, it was really easy ton configure.
Not sure about a translation option => that can be improved.
An easy fonctionnality which i'm sure is interesting for both customer et merchant.

BOHIN France
France
1 day using the app
HulkApps replied July 7, 2021

The app looks great on your store! Thanks so much for the review. We're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

April 10, 2021

Very easy integration, no complaints so far, pretty satisfied with it in general, that's how you build trust, will check out your other products as well.

WellPlayed.ch
Switzerland
9 minutes using the app
HulkApps replied April 12, 2021

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!