PostCo Returns & Exchanges

PostCo Returns & Exchanges

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Reviews (101)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
    95
  • 4% of ratings are 4 stars
    4
  • 1% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
    1
What merchants think

Feedback submitted

Merchants say this app greatly streamlines returns and exchanges, cutting emails and support tickets. The branded portal is simple, professional, and highly customizable for complex policies, upsells, and local payment gateways. Many report more exchanges and store credit vs refunds, helping margins. Integrations with carriers, Gorgias, and WMS are praised, and merchants consistently highlight smooth onboarding and fast, proactive support.

Edited February 11, 2026

The app works well, but support changed our default language without permission after I asked a simple question. It is unacceptable to modify customer settings without notification or consent.

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They fixed that.

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The app is working okay, but if you are outside the US, you have pretty limited options. Also, it is quite costly, compared to similar apps.

Mama To Be
Netherlands
4 months using the app