Postcode Shipping

Postcode Shipping

Reviews (116)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for building complex, postcode‑based shipping rules that Shopify can’t handle natively. They use it to set granular rates by location, weight, products, customer type, and order value, including surcharges for remote or expensive areas. Many say it’s reliable long term, prevents under‑ or over‑charging, and supports diverse use cases. Support is frequently described as exceptional, fast, and hands‑on with complex setups.

April 14, 2019

Fantastic app and top-drawer customer service from Zann. I had a problem and he responded and solved it in a matter of minutes. Great stuff!

Urbi Furniture
Australia
About 24 hours using the app
August 6, 2019

Amazing app and the support team are always super helpful and very fast to get back to you on any queries, could not recommend this app enough :)

Frenchic Furniture Paint
United Kingdom
2 months using the app
February 2, 2023

I would recommend this app. The customer service is excellent and the team is really good in trying to resolve all issues raised in a very timely manner!

JWN Shop
Australia
Over 2 years using the app
May 21, 2019

Amazing support from Zann. App also works and function as I expect it to and will help us set different shipping rates for the future. www.fabfinds.co.uk

FabFinds
United Kingdom
About 1 month using the app
December 14, 2022

I didn't get any support either. They have a support web form that doesn't do anything and the chat expires before anybody answers. I'm looking elsewhere.

PepeGangaOnline.com
United States
7 days using the app
MicroAngel replied December 14, 2022

Update: This issue was fixed. Support via https://support.postcodeshipping.com/ is back operational as usual. The problem was a leftover link pointing to our old support platform. Our support team has reached out -- please feel free to let us know how we can help moving forward! Thanks.

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Hey there. Really curious to see this review coming in. We're checking to see if there's a form leading nowhere, but in the meantime please do get in touch with us at support@postcodeshipping.com. We also have a knowledge base available at your convenience here: https://support.postcodeshipping.com/

We're going to reach out directly just in case you miss this message. Please accept our apologies for the inconvenience. We're most certainly going to find and fix this issue as support as a cornerstone of our culture at Postcode Shipping.

Be well!

June 5, 2017

Great app with fantastic customer service offered by Zann. Easy to use, affordable and Zann is more than happy to help with customisations. Love this app!

Scopeuout Au
Australia
20 days using the app
April 30, 2019

Zann is the man. Having used his product for nearly a year now it has been nothing less than rock solid and the support is second to none. Be more like Zann.

Kate Hill Flowers
Australia
12 months using the app
August 12, 2022

Easy to use and customer service is amazing. I literally got an answer a few minutes after reaching out with a customised step to step guide. Thank you so much!

Rugabub
Australia
3 days using the app
August 13, 2018

Fantastic app - did just what the client needed, and we can make it as granular as needed,

Customer support is fast, friendly and accurate. Highly recommended!

Think Water Test
Australia
5 days using the app
August 7, 2016

The support on this app is excellent. I can very much echo the other reviews here. The response from Zann is not only quick, but he's spot on and gets it sorted!

Thank you!

Pictobraille
Australia
3 days using the app