POWR Contact Form Builder

POWR Contact Form Builder

Reviews (691)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, intuitive way to build both simple contact forms and complex, multi-step workflows with conditional fields. It’s used for RSVPs, applications, support, surveys, registrations, and payment forms, with flexible embedding and design customization. Integrations with Shopify, Google Sheets, Zapier, and cart workflows are praised, and many highlight fast, knowledgeable live chat support and strong value even on the free plan.

September 27, 2024

I've been using the POWR Form Builder app for several years and it adds great functionality and nice designs to my site. When I've had a question or technical issue, the support team has been responsive and super helpful. Highly recommend POWR!

ColorTexturePhotoTours
United States
Over 7 years using the app
POWR.io replied September 29, 2024

Hi there,

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.

Do reach out to us for any suggestions or queries and we'll be more than glad to help.

August 16, 2024

We found it useful initially, but then was no longer working with our platform/site.

Customer service with POWR staff however was exceptional and very responsive.

Alaskans Own
United States
Over 6 years using the app
August 8, 2024

Easy integration with shopify, and I'm able to customize our form as much as I want. Support was super helpful, Irina got back to me quickly and solved my problem within 24 hours. Definitely makes me more confident using the app knowing support will be there when needed, especially for someone as un-tech savvy as me.

Dallas Maynard Jewelry
United States
Over 2 years using the app
Edited June 13, 2024

Richcarde did solve my problem about not seeing my forms when I logged into Power. But I could access my forms from Shopify. The form builder app does let us create useful forms for our application. It provides a Mailchimp and Google Sheets interface too.

Saluting America's Band Directors project
United States
Over 5 years using the app
POWR.io replied June 18, 2024

Thanks a lot for the feedback, so glad that we were able to assist as expected to help you keep enjoying our app💙️
You can stay assured that we will keep doing our best so you can always have the best experience possible with us!!!

May 8, 2024

I've been using this Form Builder since 2016 and it just keeps getting better. They are current with adding new features to constantly improve, and the customer support is quick and helpful, Mithsou was a pleasure to work with and answered all my recent questions. Definitely recommend!

Comp Lyfe
United States
Almost 8 years using the app
POWR.io replied May 9, 2024

Thank you for your feedback, and glad to know you're loving our apps and enjoyed the experience with our support team!
It's customers like you that make our job wonderful💙️

Edited November 11, 2025

Great app, easy to pick up, learn and use even as a new shopify customer. Does everything we need form wise for sign ups, contests, etc. Subscriptions are easy to change up or down and the Live Chat is extremely helpful. Great experience with POWR Form Builder.

TurkstraLumberLtd
Canada
About 2 years using the app
POWR.io replied April 26, 2024

Thank you so much for such wonderdul feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with both the app and our support team.

It's always a pleasure to assist and make sure you're having the best experience possible with our apps. You're welcome to contact us again anytime for any questions, concerns or suggestions!

December 14, 2023

Been using a paid version of this app for years now, love it. I especially appreciate how the creators are always seeking insight from users to improve and enhance the app experience. Customer service is also always timely and thorough. Thank you to all at Powr, and thank you to Irina for her most recent assistance.

Goddess Glam Custom Competition Suits
United States
Over 7 years using the app
November 14, 2023

would not recommend, very poor customer service that really seems to not know what they are doing. Only by email, foreign, 24 hr plus delay, has really screwed up my Shopify site and cant get it off (they did the install). Hoping this review might make them take notice and get this done after more than four requests.

EzLightWraps
United States
About 1 year using the app
POWR.io replied November 17, 2023

Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.

October 16, 2023

I had trouble after creating a new form, it wasn't "plugging-in" to my website. I reached out to support and worked with Richcarde M, who was responsive and timely and was able to resolve my issue. Not the best app experience, but great customer service!

Whattaboard
United States
7 months using the app
October 2, 2023

Extremely well thought out and intuitive app. All templates are super customizable. Integrates perfectly with MailChimp for Newsletter Management. I also use it for a Contact From and a Sample Request Interest Form. Works great for all of the above! I recently had an issue with a very old form I had created that I couldn't solve myself. Timur debugged it and spent time explaining what happened, recreated it, and walked me through resyncing to MailChimp. Amazing support. Thank you!

Barks Tech LLC
United States
Over 4 years using the app
POWR.io replied October 3, 2023

Thank you so much for your kind words! We're delighted to know that you're enjoying your experience with both our app and support team.
Please don't hesitate to contact us again anytime at support@powr.io or via our in-app chat, we'd be more than happy to hear back from you😊️