POWR Contact Form Builder

POWR Contact Form Builder

Reviews (692)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, intuitive way to build both simple contact forms and complex, multi-step workflows with conditional fields. It’s used for RSVPs, applications, support, surveys, registrations, and payment forms, with flexible embedding and design customization. Integrations with Shopify, Google Sheets, Zapier, and cart workflows are praised, and many highlight fast, knowledgeable live chat support and strong value even on the free plan.

Edited March 4, 2026

The POWR Form Builder app has been a great addition to our Shopify store. It’s very flexible and allows us to build forms exactly the way we need them. The interface is intuitive, and the customization options make it easy to match the forms with our website design.

I also want to highlight the support. I couldn’t find where to edit a specific field, and Jamilya from the support team was incredibly helpful. She quickly understood the issue and guided me to the right setting. Thanks to her assistance, the problem was solved within minutes.

Excellent app and outstanding customer support. Highly recommended!

AIDA Whirlpools
Germany
Over 1 year using the app
POWR.io replied March 6, 2026

Thank you so much for the wonderful review! We're thrilled the Form Builder is working well for your store and that you're finding it flexible and easy to customize.
We're glad our support team could help you quickly when you needed it.
Thanks again for choosing POWR!

November 20, 2024

Whole app is a joke.
Installed this app for a simple form which was perfectly working at the time.
Then without any communication, half of my form is now under paid version and doesn't work for my clients (upload photos etcs)
At this point the basic shopify form does the same job.

Seconde Vintage
France
About 2 years using the app
POWR.io replied November 21, 2024

Hello there,
Thanks for taking the time to post this feedback. However please note that there is a limit of elements that can be used under a free plan as stated in our pricing page.

The Upload option has always been under paid version only. In order to have access to the paid features, please be mindful that you should purchase the plan accordingly.
Our support team would be more than happy to assist regarding that matter and eventually come to an agreement, as your satisfaction will always remain our priority. Please send us an email as soon as you can at support@powr.io and we'll get back to you right away!

August 30, 2024

While this app may not be the absolute best in its category, it certainly holds its own. I tested 8 similar apps, and for me, this one stands out as the best choice.
*Arlyne, the customer service agent, was excellent and provided all the assistance I needed.

HONTRY
China
4 months using the app
June 27, 2024

Richcarde did solve my problem when Responses stopped being delivered to our Emailadresse. He did understand the problem straight away and fixed it within 1 day. He replied very quickly.
Support is very good, but loading time of the embed contact forms in our sites is a bit too slow for us. We still keep the App, because it has the features "Autoresponder" and "Sent notification to Email", but I think he loading time is a downside.

COSLINE Cosmetics
Germany
Over 2 years using the app
April 8, 2026

Quickly understood the concern and shared resolution

Odd Bunch
Canada
Over 1 year using the app
POWR.io replied April 17, 2026

Thanks for the review! Glad to hear the team was able to quickly understand your concern and provide a clear solution.
If you ever need anything else, you can reach us at support@powr.io.

April 8, 2026

This is a very powerful and flexible suite of apps. Great tools, great customer service. Highly recommended!

TransLinkStore.ca
Canada
Over 8 years using the app
POWR.io replied April 17, 2026

Thanks for the review! Great to hear you’re enjoying the flexibility of the apps and had a strong experience with our support team.
If you ever need anything, you can reach us at support@powr.io.

April 6, 2026

We’ve had a great experience using POWR.io across our site. It’s incredibly user-friendly and makes it easy to add functionality without needing a developer every time we want to make an update.

The variety of plugins is a huge plus — from forms to pop-ups, everything is customizable and integrates smoothly into our existing setup. It’s been especially helpful for quickly launching campaigns and capturing leads without slowing down our workflow.

Customer support has also been responsive and helpful whenever we’ve needed it, which makes a big difference.

Overall, POWR.io is a reliable, flexible tool that does exactly what it promises. Great option for teams that want to move fast without overcomplicating things.

Impact Canopies USA
United States
About 6 years using the app
POWR.io replied April 17, 2026

Thanks for the detailed review! Glad to hear POWR has been helping your team move quickly and add functionality without extra complexity. Great to know the plugins, customization, and support have all been working well for you.
If you ever need anything, you can reach us at support@powr.io.

March 30, 2026

Great app, and support! Really top notch

T&T Plastic Land
United States
Over 2 years using the app
POWR.io replied April 17, 2026

Thanks for the review! Glad to hear you’re enjoying the app and had a great experience with our support team.
If you ever need anything, you can reach us at support@powr.io.

March 13, 2026

Great customer service!

POWOT
Hong Kong SAR
5 months using the app
POWR.io replied March 17, 2026

Thank you so much for the kind words and the 5-star review! We’re really happy to hear that you had a great experience with our support team. If you ever need help or have suggestions, we’re always here for you. Thanks again for choosing POWR!

February 26, 2026

great support

Vitali Concept
Kuwait
12 months using the app
POWR.io replied March 3, 2026

Thank you so much for the 5 stars! We truly appreciate it!