Reviews (434)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is great for driving sales and conversions with popups for promotions, add-ons, and key announcements like welcome discounts or disclaimers. Many report strong email capture results and find it easy to install and customize, even on the free plan. Reviewers highlight flexible design and targeting options, reliable performance over years of use, and fast, knowledgeable support that quickly resolves issues and theme conflicts.
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Not a very easy to use app. It keeps giving pop ups to rate it. Editing the timer is confusing, with no save button. the app needs to be more user friendly for editing.
Thank you so much for your feedback and we sincerely apologize for the inconvenience.
Our team has reached out to you with instructions for how to solve the problem you encountered.
Happy to help, if you have any other questions!
I subscribed to PRO and there are literally no customer service. Only a search function.
I am having an issue where popup is appearing at the bottom of my page and I cant find it. Will unsubscribe soon.
Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.
Currently using the Free version of the plugin and definitely thinking about upgrading in the near future. Really easy to design, super user-friendly. This was exactly what I was looking for, highly recommend.
This app was quick and easy to setup a popup banner on our website. Lots of options to customise and simple to do.
UPDATE 25/7/19 - We have had this popup app on our site for a while and recently had random unsolicited popups appearing linking to strange websites.... Very dodgy & I have had to uninstall the app to fix it...
We sincerely apologize for the issues you are experiencing. This was due to a caching issue and was primarily affecting app owners, and only a very small subset of site visitors. Please note that your POWr account was not compromised. We have pushed a fix to clear your cache and you will now see the correct version of your app. Please be assured there are safeguards in place to ensure this will not occur in future.
The app is good, not great--but the customer service is really what pushes it to deliver. In my experience, app support is either great or terrible. A lot of overseas developers don't understand the needs of consumers, which is frustrating. The support team for this app, however, is just the opposite. They are helpful, friendly, and and extremely accommodating. I recommend this app!
The form was very neat and displays nicely. We like how it looks. We just wish the email notification when we have an entry will show what we named it "Artist Discount Application Form" as the sender or New Form Entry or anything along that line instead of POWr as the sender but otherwise from that the form was super perfect for our website!! (Just wanted to say the form does say "artist discount application form" in the subject line)
Every single thing about this app is amazing, except for the fact that I cannot automatically upload new email signups to Shopify's native email marketing tool. Instead, I have to manually do exports every so often, and import them into our customer list, being careful not to use duplicates, as they will overwrite existing customer data. If this is fixed, I would absolutely give 5 stars!
Aside from the lack of that function, everything else is incredible, and I would definitely recommend this app.
Hi there,
So sorry this is happening for you!
Thank you for taking the time to provide us with this valuable feedback. We are sorry that this was your experience but also happy to look at your account to see where we dropped the ball and what we can do to resolve it. Please reach out to our support directly at support@powr.io detailing the e-mail address linked to your POWr account + a weblink with live POWr plugins installed and we will look into this case closer for you.
I love this app, it is complete. We are trying this for the first time. Very intuitive, we hope to discover more.
Absolutely terrible, kept asking for a password, which I entered could not edit pop up, ridiculous, don't waste you time.
I liked how easy this was to use. I am a little confused as to how to use the "add" to HTML when selecting the click triggered option. I really don't know what I am supposed to do here? Do I choose a page for this pop up or does it pop up at the first click and that is it?
