Reviews (434)

Overall rating
4.6
Counts per rating level
  • 77% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is great for driving sales and conversions with popups for promotions, add-ons, and key announcements like welcome discounts or disclaimers. Many report strong email capture results and find it easy to install and customize, even on the free plan. Reviewers highlight flexible design and targeting options, reliable performance over years of use, and fast, knowledgeable support that quickly resolves issues and theme conflicts.

February 7, 2019

I deleted your app because:

1) I could not understand how to integrate it with mailchimp on shopify (in your guide it shows only for wix)
2) I could not find contact support or it was too difficult to do it. Feels like you try to automize service, but in fact it just difficult to reach you
3) I do not understand if your product is free or not. What are the payments.

Hakuna Matte
Germany
5 days using the app
August 10, 2023

It does not allow you to choose from all collections, and the manual plug-in instructions did not work.

White Flamingo
United States
About 1 hour using the app
POWR.io replied August 12, 2023

Hi there,
Thanks for your feedback, and apologies for any misunderstanding.

Please note that WE DO allow to install the popup on specific collections, and our manual installation does work as well, as there are multiple methods possible.
Could you please send us an email at support@powr.io so we can assist you in the process?

We look forward to hearing from you soon!

July 19, 2023

Causes more headaches then its worth.

Downloaded this pop-up tool because it was marketed that you could connect to google analytics. They have articles and a spot to enter your GTM but turns out that its not actually supported. They only way to get tracking is to email their support team the code. Then cross your fingers and wait for them to enter it into the application.

Have had trouble getting the pop-up to show properly on mobile and just today I woke up to see the pop-up appear half way off the screen.

Cavelit
United States
11 days using the app
POWR.io replied July 21, 2023

Hi there!

So sorry this is happening to you.

Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWR account+weblinks with live POWR plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround.

November 27, 2025

Arlyne Catungal was great, the team from Powr is amazing, very good attentive.

MINIMAL
Mexico
1 minute using the app
POWR.io replied December 2, 2025

Thanks for the review! Great to hear Arlyne took good care of you.
If you ever need anything else, you can reach us at support@powr.io.

August 13, 2024

I had some trouble setting up my popups and one of the staff named Richcarde was really keen to help out everything I needed. He responded very quickly and I got everything I needed sorted thanks to him.

XEXYMIX
New Zealand
Over 2 years using the app
October 16, 2023

The app is pretty simple to follow but I'm not totally computer savvy so I got hung up on some things but the customer service department is phenomenal especially Richcarde he helped me tremendously. I would recommend this app and company.

Thatsmeboutiquee
United States
3 days using the app
October 5, 2023

I cancelled the app back in august and im still getting charged. I tried to cacel again and there's no option to cancel.

Shanique Buntyn
Canada
About 1 year using the app
POWR.io replied October 6, 2023

Hi there,

Thanks for your feedback, and sorry to hear about your experience with us.

We noticed that you have already submitted a ticket to our support.

We may confirm that this issue is currently being looked at, and a support agent will be in touch with you soon regarding a fix.

We appreciate your patience in this matter.

July 9, 2016

Terrific extension and super easy to get going off the hop

Northern Kids
Canada
3 days using the app
January 29, 2019

all ok very beauty easy and smart. My store take a new life with this app. Very well . store live force

Mymami
Italy
11 minutes using the app
Edited December 18, 2018

It is a lovely app and very, VERY, easy to install. I had my pop-up in no time and it works perfectly!

Penticton
Hong Kong SAR
17 minutes using the app