Reviews (53)

Overall rating
4.6
Counts per rating level
  • 74% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
October 20, 2019

Really not impressed with the free version so there isn't a chance that I would pay of the app. Plus, $15 a month just to limit the number of entries? Not going to happen, uninstalled.

Copacetic Cosmetics
United States
21 minutes using the app
POWR.io replied October 20, 2019

Hello, I'm really sorry to hear that you weren't impressed with the Survey + Poll app. Would you mind telling us what you think the app is lacking? That would really help in making it better for users like you! Additionally, the upgrades not only provide additional elements or entries but they also give access to other awesome features that the app has. Please reach out to us and let us know how we can make the Survey + Poll app better for you.

October 16, 2018

This app has been hard to install and embed. I could give more feedback once I am able to start using it. I wish you had phone support. I am in a time crunch and it is more difficult and time consuming to speak over email.

SuperMagnetMan
United States
8 days using the app
Edited December 7, 2020

Paid $115 for 1 year. Did 1 survey, 6 responses. Billed $105 "usage". What for? App Cancelled. V unhappy.

Trixski
United Kingdom
19 days using the app
POWR.io replied December 7, 2020

Sorry about the confusion! The $105/yr is the annual subscription amount, it is NOT an additional charge. The Shopify API we use is called "Usage charge" and allows us to apply discounts (instead of just a static price with the other API). We do not charge any fees on top of what's advertised. I hope this clarifies it!

February 13, 2020

Great app with enough FREE feature to remain usable without having to take on a pay plan straight away which is very helpfull when you are just starting up

Boutiquemtb
Sweden
About 2 hours using the app
September 15, 2021

I thought this app was great, UNTIL it connected me to other people's Shopify stores to insert my survey. This is terrible and shocking security.

KinKind
United Kingdom
2 months using the app
POWR.io replied September 15, 2021

Hello,
I'm sorry to hear that you're having problems with the app! We've just sent you an email, in case you did not receive it. Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

July 12, 2023

Easy to install, great support from Richcarde M.
The survey form is very customizable and the popup option is a bonus
I definitely recommend

AquaBSafe
Canada
1 day using the app
POWR.io replied July 14, 2023

Thanks a lot for your feedback! Glad you're loving our app😊️
It's customers like you that make our job wonderful!!!

March 21, 2023

So far I have had a great experience, the app is very simple to use and has great customer support!!

CommodityUS
United States
About 1 hour using the app
POWR.io replied March 21, 2023

Thanks a lot for your feedback; glad you're loving our apps😊️
It's customers like you that make our job wonderful!!!

April 26, 2017

Not what it appeared to be, connect to mailchimp, so you presume it enables sending via mailchimp, wrong!

Military Outdoor
United Kingdom
5 days using the app
Edited June 24, 2019

Contacted support about a bug June 21 and it's now June 24 and no word back. Not sure if support still exists for this.

Abella Eyewear
Canada
11 days using the app
POWR.io replied June 24, 2019

Thanks so much for sharing your candid feedback! We're sorry to hear about your recent experience. Our team has responded to your email, and look forward to resolving your issue soon. Thanks for your patience!

June 20, 2023

Great app! Fully customizable, great customer service and one of the cheapest on the market for Post Check-Out surverys.

Stencil Stop
United States
About 3 hours using the app
POWR.io replied June 22, 2023

Thank you so much for the 5 stars!
We really appreciate you being a customer and helping to share the word about us🤗️